job
Großbritannien (UK)Großbritannien (UK)

Ceridian

Erstellungsdatum 14.01.2024

Bilingual Associate Services Consultant-Payroll (German/English)

Ceridian is a global human capital management (HCM) company headquartered in Toronto, Ontario, and Minneapolis, Minnesota, with operations across North America, Europe, Middle East, Africa (EMEA), and the Asia Pacific Japan (APJ) region.

Our brand promise - Makes Work Life Better™ - is the commitment we make to our employees, our customers and their employees, our partners, and to the communities we operate in around the world. As the pace of change accelerates, our modern technologies help our customers adapt, evolve, and win in today's borderless, flexible, and skills-based work world.

Dayforce is Ceridian's award-winning cloud HCM platform. Its single solution, single database, and single continuous calculation engine helps customers achieve increased efficiencies, productivity, and best-in-class compliance. Dayforce is the people platform for the global workforce.

Location: Work is what you do, not where you go. For this role, we are open to remote work

Seeking bilingual language skills in German and English.

About the Opportunity

The Associate Payroll Services Consultant participates in all stages of the implementation lifecycle (discovery, configuration, testing, deployment, post go-live support), under the direction of the Project Manager, and may lead one or more activities. Project responsibilities include; gathering customer requirements, configuring the Ceridian solution to meet documented customer requirements, setting and managing customer expectations, identifying risks and communicating issues to the Project Manager. The Consultant may also deliver Organizational Readiness consulting in support of Ceridian's Organizational Readiness toolkit.

What you'll get to do
  • Document and validate customer's business requirements and map to Ceridian functionality
  • Configure Ceridian application to meet customer's documented business requirements
  • Conduct consulting sessions (on the phone and in-person) and document with meeting minutes
  • Attend internal project meetings and provide status on progress of activities and deliverables
  • Provide customers with follow-up consulting and general assistance in areas of expertise
  • Develop SQL database scripts and XML transformers for integrations and interfaces
  • Be a "go-to" resource for specific functional areas for both internal and external users
  • Work with customers to implement Ceridian Organizational Readiness best practices in preparation for rollout of the Ceridian solution
  • Document solutions and contribute to a solutions repository
  • Document best practices and share with the Practice
  • Contribute to internal knowledge share; review posted feedback on a continuous basis and respond to questions
  • Participate in Continuing Education sessions
  • Complete new release training on a timely basis; be fully versed on new and/or enhanced functionality in each product release

Skills and experience we value
  • Must be fluent in German and English
  • Bachelor's degree or equivalent experience
  • 0-2 years of relevant experience
  • Proficient in Microsoft Office products Customer relationship acumen
  • Ability to engage with multiple projects & customers at the same time and manage priorities
  • Excellent organization, communication, and collaboration skills
  • Ability to lead and facilitate customer workshops and sessions

What would make you really stand out, but not required
  • Experience in human capital management application consulting
  • Product knowledge in Payroll HCM module or equivalent experience
  • Experience with software in a SaaS / Cloud computing environment including experience with HRIS Systems
  • Experience with one or more of the following applications: SalesForce.com,SAP, PeopleSoft, JD Edwards, Kronos, Workbrain/Infor, RedPrairie/JDA, Ultimate, Oracle HR/Payroll, PeopleSoft, Ceridian (preferred)
  • Ability to effectively implement an HRIS module or similar end-to-end solution
  • Understanding of common human capital management (HCM) business practices
  • Understanding of different industries and how Ceridian implementation best practices apply to the customer's business practices
  • Experience in business process mapping
  • Experience in change management an asset
  • Basic understanding of relational databases and SQL an asset

#LI-Remote

Ceridian is fueled by the diversity of our talented employees. We are an equal opportunity employer and consider and embrace ALL individuals and what makes them unique. We believe our employees should be happy and healthy, with peace of mind and a sense of fulfillment. We provide our employees with comprehensive benefits for various life circumstances and needs, great opportunities for career development, and a balanced lifestyle to achieve personal and professional success. We encourage all individuals to apply for positions that fit their passions.

We thank all applicants in advance for their interest in this position; however, only those selected for an interview will be contacted.

Beware of fraudulent recruiting activity! If you are contacted by a Ceridian Recruiter or other Ceridian employee, you will be provided with an @ceridian.com email. If you are contacted by someone who uses any other email domain, despite their use of our company logo or company name in their social media handle/profile, the contact could be fraudulent. Please also note, Ceridian will not request or send money and/or a check at any time during the recruiting or hiring process, ask you to order any equipment or supplies, or ask for any sensitive personal data, such as National ID numbers, via email or phone. Sensitive personal data is only collected post-hire, via new hire forms directly in Dayforce. If you have been asked for any of the above, or believe you have been contacted by someone posing as a Ceridian employee, please refer to our fraudulent recruiting statement found here: https://www.ceridian.com/company/corporate/be-aware-recruiting-fraud.

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