Company DescriptionAccesa is a leading technology company headquartered in Cluj-Napoca, with offices in Oradea, Bucharest, Timisoara and Munich and 19 years of experience in turning business challenges into opportunities and growth.
A value-driven organisation, it has established itself as a partner of choice for major brands in Retail, Manufacturing, Finance, and Banking. It covers the complete digital evolution journey of its customers, from ideation and requirements setup to software development and managed services solutions.
With more than 1,200 IT professionals, Accesa also has a fast-growing footprint, establishing itself as an employer of choice for IT professionals who are passionate about problem-solving through technology. Coming together in strong tech teams with a customer-centric approach, they enable businesses to grow, delivering value for our clients, partners, industry, and community.
Job DescriptionProduct Design Competence Area Product Design Office brings together Product Owners, Business Analysts and UX/UI Designers in their common journey to product mindset. We are genuinely curious professionals, and we approach every project with product-oriented activities, so that we understand the needs first and then provide the best solutions possible.
You will join a community of like-minded professionals and benefit from learning programs & resources, certifications and knowledge sharing sessions.
Role Description Business Analysis - Understand business context and collaborate with business experts to define product requirements
- Perform in-depth investigation and data analysis to gather technical and non-technical information
- Define the requirements from business experts in technical language (pseudocode) for the IT stakeholders
- Engage in clarifying and documenting requirements with various product stakeholders
- Report technical issues and make recommendations to the technical team
- Contribute to and prioritize the product backlog for development - write user stories, and ensure that the acceptance criteria meet stakeholder needs for the product
- Provide assistance to developers during the implementation phase
- Design, maintain and update regression testing suites
- Conduct thorough regression testing before major releases
- Investigate and report technical issues and aim to make recommendations to the technical team on potential resolutions
- Evaluate the potential implications that certain changes may have on the product
- Create and deliver presentations on different topics like project status, application design, process definition and define a vision for the product
Collaboration - Facilitate the collaboration between all the stakeholders involved in the process
- Create an environment that encourages the development, learning and transparency
- Train, mentor, and coach other Junior Business Analysts enabling knowledge and know-how scalability at organizational level
Operations - Map the working processes, recommend, and adopt all standard product management techniques in the day-to-day operations
- Apply product management methodologies and processes while using relevant tools
- Ensure all project artefacts are documented in a timely manner in accordance with Accesa & RaRo policies and agreed project terms
- Propose process improvements, as well as cost and time optimization actions
QualificationsMandatory: - 2+ years of experience working in a similar role
- Ability to understand the business context
- Strong analytical and conceptual thinking skills
- Good communication skills (i.e. active listening, ability to communicate complex ideas effectively)
- Critical thinking and problem-solving skills
- Proven client facing and stakeholder management experience, manifesting focus on customer needs and business value
- Ability to manage change and work in a dynamic environment
- Self-organized, detail-oriented, and willing to continuously self-improve
- Understand the software development lifecycle and knowledge of process modelling
- Spoken and written fluency in German and English
Is highly appreciated: - Experience in applying agile methodologies
- Experience with SQL or MySQL, as well as intermediate to advanced skills in Microsoft Excel
- Interaction with collaboration and tracking tools (i.e. Azure DevOps, Jira, Miro, Mural, Trello)
- Knowledge of writing pseudocode and database design
- Technical knowledge (i.e. HTTP methods, Postman, Sequence Diagram)
- Bachelor's or Master's degree in a related field such as Economics, Business, Computer Science or similar
Additional InformationAt Accesa & RARo you can:Enjoy our holistic benefits program that covers the four pillars that we believe come together to support our wellbeing, covering social, physical, emotional wellbeing, as well as work-life fusion.
- Physical: premium medical package for both our colleagues and their children, dental coverage up to a yearly amount, eyeglasses reimbursement every two years, voucher for sport equipment expenses, in-house personal trainer
- Emotional: individual therapy sessions with a certified psychotherapist, webinars on self-development topics
- Social: virtual activities, sports challenges, special occasions get-togethers
- Work-life fusion: yearly increase in days off, flexible working schedule, birthday, holiday and loyalty gifts for major milestones