Cyber Analyst - German Speaking

Darktrace is a global leader in AI for cybersecurity that keeps organizations ahead of the changing threat landscape every day. Founded in 2013, Darktrace provides the essential cybersecurity platform protecting nearly 10,000 organizations from unknown threats using its proprietary AI.

The Darktrace Active AI Security Platform™ delivers a proactive approach to cyber resilience to secure the business across the entire digital estate - from network to cloud to email. Breakthrough innovations from our R&D teams have resulted in over 200 patent applications filed. Darktrace's platform and services are supported by over 2,400 employees around the world. To learn more, visit http://www.darktrace.com.

Job Description:

Are you fluent in German and English and passionate about cybersecurity? This is your chance to start a career in one of the most dynamic and fast-growing industries! As a German-speaking Cyber Analyst at Darktrace, you'll be at the forefront of defending businesses against evolving cyber threats while supporting our German-speaking customers. This role offers the perfect blend of technical analysis, customer interaction, and continuous learning. You'll receive comprehensive training and support, making it an excellent opportunity for entry-level professionals or those looking to develop their skills in cybersecurity.

This is a hybrid position that requires attendance in the Munich or Cambridge office at least 2 days a week.

What will I be doing:

As a Cyber Analyst, you'll play a key role in investigating cyber operations and communicating with customers about how Darktrace positively impacts their businesses. Your day-to-day will include:

• Using the Darktrace platform and supporting tools to investigate alerts and produce reports.
• Monitoring network traffic for unusual patterns and identifying threat trends.
• Assessing risks and implementing straightforward security measures.
• Researching emerging threats and phishing techniques to help customers stay protected.
• Answering basic customer queries via email or chat with clear, simple responses.
• Sharing knowledge internally and externally, including writing technical blog posts.
• Representing Analyst work and cybersecurity principles confidently in customer-facing engagements.
• Staying up to date with the latest developments and trends in cybersecurity.

What experience do I need:

We're looking for someone with a keen eye for detail and strong problem-solving skills. You should be able to work independently and collaboratively within a diverse team. Ideal candidates will have:

• Fluency in German and English (written and spoken) to support German-speaking customers.
• A basic understanding of procedures to follow during a security breach.
• Awareness of AI enhancements in cybersecurity products and their benefits.
• Ability to explain core product features and their importance.
• Strong organizational skills to manage daily tasks and meet deadlines.
• Excellent communication skills for engaging with customers and team members.
• A proactive approach to learning and staying informed about cybersecurity trends.

Benefits:

• 23 days' holiday + all public holidays, rising to 25 days after 2 years of service,
• Additional day off for your birthday,
• Private medical insurance which covers you, your cohabiting partner and children,
• Life insurance of 4 times your base salary,
• Salary sacrifice pension scheme,
• Enhanced family leave,
• Confidential Employee Assistance Program,
• Cycle to work scheme.