Equipment Service Specialist - German Speaker

The Opportunity:

Avantor is looking for a dedicated and innovative Equipment Services Specialist - German Speaker to optimize the Field Service Engineer Team that is responsible for the installation, preventive maintenance, and repair of an extensive range of laboratory equipment.

You will have the opportunity support the customers and administrative teams across Europe.

If you are experienced in customer service and want to combine this with some technical task let's connect and talk.

Please use an English resume.

You will work Monday to Friday, 09:30 to 18:00 , this can be flexible. You will be on a hybrid working arrangement, working flexibly between the home and office.

Site location: Timpuri Noi

The team:

Avantor's It Key Operations team is part of 12 amazing individuals that specialists in the outstanding customers service across Europe.

What we're looking for:

• Education: Bachelor degree with a first work experience (min. 2 years) in a similar position is required
• Positive, proactive, customer-oriented, dynamic mindset
• Communication skills
• Team player
• Think creatively
• Solution oriented
• Organizational skills
• Excellent written and spoken knowledge of English and German - levelC1 spoken - C1 level written
• Collaboration Tool: Microsoft Word and Excel experience is required and knowledge of SAP and CRM is a plus.

How you will thrive and create an impact:

You will liaison between the EU administrative teams, the customers, the technicians, the sales team and the suppliers, collaborate with peers across Europe in answering incoming intervention requests and following them up from the making of the quotation to the start of the invoice after the execution as well as being responsible for coordinating and following up interventions with the Subcontractors. In & outbound calls with customer to manage orders and to ensure complete and on time delivery. With your great communication skills, you will cooperate with many important parties. Most importantly you will play an active role in contract management, quotation follow up and customer communication to support the company's success.

Benefits:

• Meal Tickets.
• 24+ days of Holiday (based on length of service).
• Celebrate you Birthday with a day off - in your month birthdate.
• Flexible Benefit platform.
• Private Medical Subscription.
• Employee Assistance Program
• Flexible working schedule and hybrid working option.
• Fully committed management in solving situations
• Opportunity to work in a dynamic environment.
• Career opportunities based on performance and potential.
• International environment where you can learn from multiple cultures working in the same office.

Disclaimer:

The above statements are intended to describe the general nature and level of work being performed by employees assigned to this classification. They are not intended to be construed as an exhaustive list of all responsibilities, duties and skills required of employees assigned to this position. Avantor is proud to be an equal opportunity employer.

Why Avantor?

Dare to go further in your career. Join our global team of 14,000+ associates whose passion for discovery and determination to overcome challenges relentlessly advances life-changing science.

The work we do changes people's lives for the better. It brings new patient treatments and therapies to market, giving a cancer survivor the chance to walk his daughter down the aisle. It enables medical devices that help a little boy hear his mom's voice for the first time. Outcomes such as these create unlimited opportunities for you to contribute your talents, learn new skills and grow your career at Avantor.

We are committed to helping you on this journey through our diverse, equitable and inclusive culture which includes learning experiences to support your career growth and success. At Avantor, dare to go further and see how the impact of your contributions set science in motion to create a better world. Apply today!

EEO Statement:

We are an Equal Employment/Affirmative Action employer and VEVRAA Federal Contractor. We do not discriminate in hiring on the basis of sex, gender identity, sexual orientation, race, color, religious creed, national origin, physical or mental disability, protected Veteran status, or any other characteristic protected by federal, state/province, or local law.

If you need a reasonable accommodation for any part of the employment process, please contact us by email at [email protected] and let us know the nature of your request and your contact information. Requests for accommodation will be considered on a case-by-case basis. Please note that only inquiries concerning a request for reasonable accommodation will be responded to from this email address.

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3rd Party Non-Solicitation Policy:

By submitting candidates without having been formally assigned on and contracted for a specific job requisition by Avantor, or by failing to comply with the Avantor recruitment process, you forfeit any fee on the submitted candidates, regardless of your usual terms and conditions. Avantor works with a preferred supplier list and will take the initiative to engage with recruitment agencies based on its needs and will not be accepting any form of solicitation.