German speaking Customer Service Agent

At Betsson Group we like to see ambitious people who are interested in working with us and building a career in the I-gaming industry. We are rapidly growing and now we need a new German speaking Customer Service Agent to join our team in Malta. Working as a Customer Service Agent gives you a fantastic introduction to the industry and a solid foundation for further development.

Job Description:

  • The daily activities include helping our customers via email, chat, telephone and being a representative externally towards our customers.
  • You will also assist Team leaders and Shift leaders to report on what is happening in the market.

Requirements and Qualifications:

  • Customer service focused with the ability to provide the best possible service at all times; previous experience in customer service is an advantage
  • Strong communicator
  • Fluent in both German and English both spoken and in writing
  • Ability to cooperate: You enjoy working in a team and are willing to work in a multicultural working environment
  • A positive attitude
  • Ability to take initiative and handle stress
  • Ambitious and can imagine a future career in the I-gaming industry
  • Over 18 years old and with a clean police record

WHAT WE OFFER

We offer a fun and challenging role in a helpful and dynamic environment. For the right person there are many different career paths at Betsson, both if you want to deepen your technical skills or work with leadership in the future.

We are offering a comprehensive relocation package to the successful candidate/s!

  • Paid flight ticket to Malta
  • Taxi to pick you up at the airport
  • Relocation allowance 
  • 3 weeks free accommodation in company apartment

 

Betsson Group takes entertainment seriously.

We strive to deliver the best customer experience in the industry. We offer online gaming products in a number of markets, both through our own gaming sites such as betsson.com, betsafe.com, nordicbet.com as well as several partner brands.

We are a dynamic and growing company with more than 1900 passionate people of over 45 different nationalities. Most of us work in the operational Head Office in Malta but we also have other offices around the world, for example in Stockholm, Tbilisi, Tallinn and London.

Betsson Group has its roots in Sweden and Betsson AB (Betsson Group’s holding company) is listed on NASDAQ Stockholm Large Cap list.

At Betsson we live our values: One Betsson, Customers at Heart, Passion for Business, We Aim High, Execution is Everything and We Play Fair.

We are constantly looking for the best talent out there. Find out more: www.betssongroup.com.