Großbritannien (UK), OxfordGroßbritannien (UK), Oxford

Allen Associates

Erstellungsdatum 08.11.2023

5 haben sich bereits beworben

German Speaking Customer Service Specialist

German Speaking Customer Service Specialist

We have registered a fantastic new opportunity with our client, a leading international luxury retailer. This unique role would sit within their wholesale team and see you proactively problem-solving, offering clear communication and resolution to their valued customers and wholesaler clients within an office-based environment.

This is a hybrid role with 3 days per week required in the office. You must be comfortable working around dogs!

German Speaking Customer Service Specialist Responsibilities

This dynamic and fast-paced role is focused on providing exceptional customer care. This role will include responsibilities of:

- Communication with customers via phone and email

- Data entry and updates

- Resolving post-order queries and creating an action plan for customers

- Providing knowledgeable customer and client advice

- Liaising with the wider customer service team to provide a seamless service across all areas

German Speaking Customer Service Specialist Rewards

Alongside joining a company who are passionate about their staff, they offer an extremely rewarding and fun environment. Some of their benefits package includes;

- Pension scheme

- Bonus - non contractual

- 25 days holiday plus bank holidays

- Employee Assistance Programme

- Free onsite parking

- Employee purchases scheme

- Cycle to work scheme

- Bring your dog to work

The Company

Our client works in the fashion industry.

German Speaking Customer Service Specialist Experience Essentials

To be successful in this role, you will have a passion for exceptional customer service, have previous experience in a customer service-related role or within an office-based environment. You will have strong communication skills in English and German, written and verbal, take responsibility for the end-to-end process of customer concern resolution and thrive in a bustling team orientated environment. You will need so feel comfortable with basic IT skills though further training will be provided on this. A proactive can-do attitude would best fit within this dynamic team.

German Speaking Customer Service Specialist Location

The offices are located in Harwell, OX11.

This is a full-time role working 37.5 hours per week, Monday to Friday with a minimum of 3 days in the office. The standard start and finish times are 8:30am - 5pm.


Please apply online today!

Allen Associates is a leading recruitment company in Oxfordshire recruiting for Marketing, Finance, Human Resources and PA/Administrative roles. Allen Associates operates as an Employment Agency for permanent recruitment and an Employment Business for temporary recruitment. For more information on current vacancies please visit and follow us on Twitter, LinkedIn and Facebook. For our latest vacancies follow our Jobs on Twitter

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