DK Global Recruitment
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Our clients are highly reputed companies with constant growth in the international market and we are pleased to find good employees for them. Apply today and a member of the team will be in touch to arrange an interview.Responsibilities:Serving as the first point of contact for customersTroubleshooting any problems clients may have via telephone, e-mail, or chatProvide information about products & Services to the customers over the phoneCoordinate incident resolutions with Level 2 and Level 3 staffResolving issues with the products over the phone or by email (not too technical questions)
Requirements:Fluent in German and EnglishTechnical background/troubleshooting skills & familiarity with technologyAdaptability to fast-paced work environmentsCustomer-oriented approach that is capable to match the brand’s reputationGeneral technical/troubleshooting skills and a natural curiosity-driven personality
Relocation package for the candidate coming from abroad:Flight ticket booked by the company2 weeks of free accommodation at a company hotel (breakfast included)Taxi transfer from the airportSupport in finding an apartment to rentBenefits:Excellent SalaryPC & Equipment - provided by the company.Free Greek language coursesMonthly performance bonus175%-day salary if working on Sunday or Greek holidaysOvertime paid2 extra full salaries paid per year (pro rata)Training provided (paid)International working environmentOn-site canteen (discounts for employees)Welcome eventA remote position based in Greece (any city)Note: Applying to this job advertisement would be considered as GDPR consent given to DK Global Recruitment. We may share your profile details directly with the hiring company for initial screening of your profile suitability and duplicate check.
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