German Support Executive | Hungary

Customer Support Executive – German language required

Budapest, Hungary 

I am currently looking for a fluent German speaker to join the team in Budapest, Hungary.

As a Customer Support Executive you will help resolve issues by promptly responding to all inquiries and provide support through various channels. You will also be responsible for ensuring customer satisfaction and building long-term relationships with the clients.

Responsibilities:

Provide timely and efficient customer support and advice via phone, email, and live chat

Troubleshoot customer issues and provide solutions 

Investigate and escalate complex customer issues 

Maintain up-to-date knowledge of company products and services

Keep accurate records of customer interactions and transactions in the company CRM system 

Proactively identify ways to improve the customer experience 

Protect confidential and sensitive information and materials 

Work to achieve individual and team goals

Requirements

Excellent communication skills in both English and German

Strong problem-solving skills and attention to detail 

Experience in communication with customers

Ability to work independently and as part of a team 

Previous contact centre experience is desirable, but not essential

Contract: Permanent, Full time

Location: Budapest, Hungary

Must be eligible to work in Hungary

 Use your language skills and gain valuable experience! Interested in this opportunity?

 Apply today or send your CV to me at: