job
Polen, WroclawPolen, Wroclaw

Genpact

Erstellungsdatum 20.03.2024

Human Resources Operations - Domain Trainee - German, Hybrid Wroclaw.

With a startup spirit and 115,000 + curious and courageous minds, we have the expertise to go deep with the world's biggest brands-and we have fun doing it! We dream in digital, dare in reality, and reinvent the ways companies work to make an impact far bigger than just our bottom line. We're harnessing the power of technology and humanity to create meaningful transformation that moves us forward in our pursuit of a world that works better for people.
Now, we're calling upon the thinkers and doers, those with a natural curiosity and a hunger to keep learning, keep growing. People who thrive on fearlessly experimenting, seizing opportunities, and pushing boundaries to turn our vision into reality. And as you help us create a better world, we will help you build your own intellectual firepower.

Welcome to the relentless pursuit of better.

Inviting applications for the role of Human Resources Operations - Domain Trainee - German, Hybrid Wroclaw.
Responsibilities

- Providing proactive administrative support to employees of our client via non-voice and voice channels including: cases (HR One system), mailbox, chat and phone in Spanish and English
- Human Resources Administration (collecting documents from new employees, updating data in required system, registering new employees in the different systems).
- Answering to inquiries and resolving issues of different complexity
- Guiding internal clients through access tools and knowledge management portal.
- Navigating employees in Workday system for HR processes.
- Building good relationships with the customers and stakeholders.
- Managing database of inquiries
- Assistance in training activities within the team's scope delivered internally and externally

Minimum Qualifications

- Excellent oral and written communication skills, language skill Spanish (C1), English the same or communicative
- Ability to resolve routine problems and questions independently.
- Ability to pay close attention to detail and use time effectively.
- Multi-tasking capabilities to manage and follow up several caseloads.

Preferred Qualifications

- Ability to prioritize and coordinate own workload as well as cooperate with other team members to solve issues.
- Experience in HR or Customer Service will be an asset; the same in HR system (Workday) however, it is not mandatory for this role.

What can we offer?
• Attractive salary
• Stable job offer - employment contract
• Various trainings (initiating, soft skills)
• Possibility of development
• Benefits (Insurance, Luxmed, Multisport, Lunchpass Card, additional vacation days, biking policy)

As an Equal Opportunity Employer - we encourage you to apply to this opening position(s) with your preferred CV format. Please note that Genpact does not impose any CV format nor do we require you to enclose, a photograph to your CV as part of the application process. It is the candidate's absolute discretion if he/she chooses to upload a CV with or without a photograph enclosed. Kindly please see our Privacy Notice for Employment Candidates: http://www.genpact.com/about-us/privacy-notice-for-employment-candidates.
Genpact is an Equal Opportunity Employer and considers applicants for all positions without regard to race, color, religion or belief, sex, age, national origin, citizenship status, marital status, military/veteran status, genetic information, sexual orientation, gender identity, physical or mental disability or any other characteristic protected by applicable laws. Genpact is committed to creating a dynamic work environment that values diversity and inclusion, respect and integrity, customer focus, and innovation. For more information, visit www.genpact.com . Follow us on Twitter, Facebook, LinkedIn, and YouTube.

Furthermore, please do note that Genpact does not charge fees to process job applications and applicants are not required to pay to participate in our hiring process in any other way. Examples of such scams include purchasing a 'starter kit,' paying to apply, or purchasing equipment or training.

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