job
Tschechien, PragueTschechien, Prague

Novartis ÖSterreich

Erstellungsdatum 03.12.2023

Human Resources Services Specialist with German (Germany)

About the Role

Human Resources Services Specialist with German (Germany)

Location: Novartis, Prague, Czech Republic #LI-Hybrid

Temporary contract for 1 year.

About the Role:
• This role offers a good understanding of Human Resources as they have the opportunity to have hands on personnel administration, benefits, various HR systems, projects and get a basic understanding of labor law, payroll& time.
• Also they will have the opportunity to work in a multicultural team from people around the globe and get familiar with the markets of the south cluster.
• Moreover, there are many opportunities to work on projects which will help them to develop further their talent & skills

Key Responsibilities:
Your responsibilities include, but are not limited to:
• Track service requests and troubleshoots - analyze error messages and questions
• Provide support and specific advice in the implementation of processes and standards for all P&O Services aspects (e.g. services, processes, continuous improvement) and provide guidance and assistance on problems and requests to customers/users through consulting and training
• Support the identification and planning of services P&O (People & Organization) Services will provide.
• Handle standard service requests, answer questions, resolve problems if possible or support problem resolution by close collaboration with next level support and/or experts
• Perform user administration tasks (e.g. access management).
• Track service requests and troubleshoots - analyze error messages and questions
• Support evaluation of the services / processes / continuous improvement in scope.

Diversity & Inclusion / EEO

We are committed to building an outstanding, inclusive work environment and diverse teams representative of the patients and communities we serve.

Role Requirements

Essential Requirements:
• Relevant years of experience in Human Resources
• Experience in customer facing roles
• Experience in virtual/remote teams preferred
• Bachelor's Degree, preferable in Human Resources or Business Administration
• Professional level of English and German

You'll receive:
Monthly pension contribution matching your individual contribution up to 3% of your gross monthly base salary; Risk Life Insurance (full cost covered by Novartis); 5-week holiday per year; (1 week above the Labour Law requirement) ; 4 paid sick days within one calendar year in case of absence due to sickness without a medical sickness report; Cafeteria employee benefit program - choice of benefits from Benefit Plus Cafeteria in the amount of 12,500 CZK per year; Meal vouchers in amount of 105 CZK for each working day (full tax covered by company); Public Transportation allowance; MultiSport Card. Find out more about Novartis Business Services: https://www.novartis.cz/

Why Novartis:
Our purpose is to reimagine medicine to improve and extend people's lives and our vision is to become the most valued and trusted medicines company in the world. How can we achieve this? With our people. It is our associates that drive us each day to reach our ambitions. Be a part of this mission and join us! Learn more here: https://www.novartis.com/about/strategy/people-and-culture

Commitment to Diversity and Inclusion:
Novartis is committed to building an outstanding, inclusive work environment and diverse teams' representative of the patients and communities we serve.

Join our Novartis Network: If this role is not suitable to your experience or career goals but you wish to stay connected to learn more about Novartis and our career opportunities, join the Novartis Network here: https://talentnetwork.novartis.com/network

Accessibility and accommodation:
Novartis is committed to working with and providing reasonable accommodation to all individuals. If, because of a medical condition or disability, you need a reasonable accommodation for any part of the recruitment process, or in order to receive more detailed information about the essential functions of a position, please send an e-mail to and let us know the nature of your request and your contact information. Please include the job requisition number in your message.

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