job
Ungarn, BudapestUngarn, Budapest

Celanese International Corporation

Erstellungsdatum 18.03.2024

Order Management Representative ( German speaking )

Responsibilities:

  • Ensure perfect order fulfillment of orders and resolve issues as required
  • Work closely with sales management for billing adjustments
  • Key transactional contact for customers
  • Maintain key internal relationships; including marketing, sales, supply chain planning, quality, application development, product management, credit, financial shared services, and procurement
  • Update customer master information in SAP
  • Perform the diversified customer pricing applications in SAP
  • Process billing related adjustments (e.g. returns, credit/debits)
  • Document and follow up of internal and external complaints
  • Where necessary , support sales representatives and business line managers with sales data analysis, report requests and customer follow-up


Qualifications:

  • College/university degree
  • Fluent German and English
  • SAP knowledge is an advantage
  • Troubleshooting/problem solving skills
  • Ability to build relationships
  • Customer Service experience is an advantage
  • Good communicatonal skills
  • Precise, detail-focused
  • Ability to multitask
  • Positive attitude, friendly, empathy
  • Accountibility and ownership
  • Follows the rules, but also thinks out of the box and is open for other solutions

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