Outbound Support Representative - Auto Industry, German Speaker (f/m/x)

Company Description

Join AUTO1 Group, Europe's premier digital automotive platform, where innovation meets expertise in the used car market. With over 60,000 B2B partners and operations across 30+ European countries, our brands including Autohero, wirkaufendeinauto.de, and AUTO1.com lead the industry. Our vibrant team of over 5,500 employees across Europe over 500 branches has facilitated the sale of 600,000 vehicles, driving us forward and setting benchmarks in the automotive landscape.

What We Offer:

• Flexible Work Environment: Enjoy a hybrid model with alternating weeks in the office and at home.
• Prime Location: Our office is conveniently located near Pipera metro station.
• Dynamic Team Culture: Experience a supportive atmosphere with regular team events.
• Comprehensive Benefits: Private health insurance through Medicover.
• Inclusive Workplace: Thrive in a diverse and respectful environment.
• Growth Opportunities: Focus on personal and professional development.

Your Role:

• Customer Engagement: Deliver proactive service (95% outbound) and coordinate branch visits.
• Problem Solving: Identify needs, clarify issues, and provide effective solutions.
• Customer Delight: Go beyond expectations to enhance customer experiences.

Your Skills:

• Language Proficiency: Strong written and spoken German.
• Communication Excellence: Friendly, professional, and customer-focused.
• Adaptability: Thrive in repetitive environments with a methodical approach.
• Experience: Background in customer service sectors.

Bonus Points For:

• Telesales or Collections Experience: Previous roles in these areas are a plus.
• Educational Background: Bachelor's degree preferred.
• Automotive Passion: An interest in the automotive industry.

Join AUTO1 Group and be part of a forward-thinking team shaping the future of car sales. Apply today to make an impact!

Job Description