Philippinen, ManilaPhilippinen, Manila

ING Group

Erstellungsdatum 16.11.2023

1 haben sich bereits beworben

Specialist - German Language-2

Germany Savings
Job Description:
• Operations Employee, who processes tasks related to the junior account openings for I) investment & II) variable savings products
• Main tasks include:
• Follow straightforward mandatory process steps to ensure that work is carried out to the required standards to protect the organization from risk. Escalate situations that deviate from the mandatory procedure.
• Capture personal data of Junior applicant from application form (Name, address, birth date...)
• Link Junior to legal representatives' data (if existing customers) or
• Capture legal representatives personal data and link to Junior account
• Check birth certificates, signatures and legitimation documents and WPHG declaration (IP only)
• Activate savings product and if applicable investment product in IT system
• Trigger delivery of mail containing relevant account opening documents & access data
• Communicate with 2nd level support at ING Germany if customer documents are incomplete or in case of escalation need (TBC)
• Required skills:
• Ability to work independently, systematically and diligently, and know when to ask for help
• Basic knowledge of simple office / operational systems (OKIS, DocING)
• German reading /writing skills (IT systems in German, Application forms in German)
• English speaking / writing skills to communicate with 2nd level support at ING Germany

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