Technical Support (German speakers)

About Otovo

Join Otovo, a fast-growing company revolutionizing the renewable energy industry across Europe. We connect consumers with solar panel and battery installers through our marketplace, making solar energy accessible and affordable for all. We have set out to change how we consume energy in our homes, through a better, cleaner, cheaper solution: photovoltaic rooftop solar panels.

Join our team in Madrid and become part of a company that is revolutionizing the renewable energy industry. Apply now to join the Otovo team and help us create a brighter future for all!

What we offer

• Young and sociable work environment
• Training in sales, technology, and renewables industries
• Professional growth opportunities
• Central office location in [location]
• Generous benefits package and competitive salary

Join Otovo and be part of our solar revolution! Apply now.

About your role

We are looking for a collaborative, knowledgeable, passionate and driven Technical expert to join our Madrid-based European Operations Center (EOC). This is a brand new role where you will play a crucial role in driving our company's processes by leading a team of project managers and customer support. You will establish best practices and streamline processes to support the Operations team.

In 2023, Otovo centralized its Operations team in Madrid and has built a dynamic, ambitious, international/bilingual team all passionate about the green transition and putting solar panels on every roof in Europe and a battery in every home.

Your responsibilities will include

• Project planning and execution activities: Enjoy the fast-paced project manager position leading solar panel installations in customers' homes.
• Collaborate with project teams to define project scope and goals
• Responsible for meeting weekly and monthly targets for throughput, quality, and customer satisfaction targets.
• Ensure customer satisfaction through your deliveries
• Assess project risks and develop contingency plans
• Ensure compliance with safety regulations and company policies
• Communicate portfolio progress and status updates to management
• Perform quality control checks of solar installations and subcontractor deliveries.
• Emphasize quality, systematic work, and well-documented work processes.
• Develop and implement training programs for new employees to ensure consistent, high-quality work.

What is expected from you:

• English and German (C1- Native) language skills required
• 1-2 years of work experience
• Knowledge of solar energy is a plus but not a requirement. However, you will get good training.
• Exhibit strong personal drive, integrity, and attention to detail.
• Bachelor's degree in construction management, business, or a related field such as renewable energy industry.
• Strong project management skills, including planning, executing, and closing projects within budget and timeline constraints. Intuitive understanding of prioritization.
• Excellent communication and interpersonal skills. Ability to listen, understand, and clearly communicate to ensure everyone is on the same page.
• Knowledge of safety regulations and compliance requirements
• Ability to work independently and as part of a team in a fast-paced environment
• Strong problem-solving and decision-making skills

Our values and vision for you:

• The opportunity to be part of a success story that positively impacts the planet.
• A Scandinavian company culture that values trust, respect, equality and teamwork. We believe in supporting our employees and fostering a positive work environment where everyone feels valued and appreciated.
• International environment: Our company operates in several countries and we have a diverse team from all over Europe.
• Growth opportunities: We value the contribution of our employees and recognize hard work and dedication. We believe in investing in our employees' development.
• Social benefits: ticket restaurant, health insurance, Pension plan (elegible), transport cars (tax reduction), Flexible hours, Spanish lessons,
• Work-life balance: We understand the importance of a healthy work-life balance and offer flexible work arrangements such as working from home 2 days a week.
• Dynamic work environment: Our shared service center is a fast-paced and dynamic environment that presents new challenges.
• On-the-job training: We offer comprehensive on-the-job training that will provide the necessary skills and knowledge to succeed in your role.You will receive guidance and support from experienced colleagues who will help you grow and develop your skills.
• Open door policy: Our company has an open door policy which means that employees are encouraged to express their ideas, concerns and feedback.
• Team building activities: We regularly organize team building activities to help our employees bond and collaborate more effectively.Pension or health insurance coverage.

Otovo is a mission-driven company with an innovative culture that values employee well-being and development. If you are passionate about renewable energy and want to work for a company that is making a positive impact on the world - apply today!

What do we offer you?

• Transport card (tax benefit)
• Restaurant card (tax benefit)
• Nursery support
• Health insurance
• Optional pension plan
• Language learning support
• Friday beers in the office and also Fruit and free coffee.
• Career development
• Full remote work for 4 weeks in summer and Christmas.
• An international team and a mission that matters

• English and German (C1- Native) language skills required
• 1-2 years of work experience
• Knowledge of solar energy is a plus but not a requirement. However, you will get good training.
• Bachelor's degree in engineering, construction management, business, or a related field
• Proven experience preferably in the renewable energy industry.
• Strong project management skills, including planning, executing, and closing projects within budget and timeline constraints. Intuitive understanding of prioritization.
• Excellent communication and interpersonal skills. Ability to listen, understand, and clearly communicate to ensure everyone is on the same page.
• Knowledge of safety regulations and compliance requirements
• Ability to work independently and as part of a team in a fast-paced environment
• Strong problem-solving and decision-making skills