Cognizant has been a tremendous success story globally over the last 20+ years. It is a member of the NASDAQ-100, the S&P 500, the Forbes Global 2000, and the Fortune 500 and is ranked among the top performing and fastest growing companies in the world.
We run a multilingual Customer Support and Content Review Centre for one of our clients – an instantly recognisable, global iconic brand. We are currently looking to expand the team of Agents in our office located in the centre of Dublin. We are currently looking to expand the team of Associates in our office located in the centre of Dublin.
Our Benefits include:
- Attractive salary
- Performance based bonus scheme
- Permanent contract
- Rewards scheme
- Private Medical Insurance
- Competitive maternity benefits of 12 weeks paid Leave
- Life assurance
The focus of the role will be to:
- Verify and review information as per policy and guidelines.
- Make outbound calls when necessary as part of content moderation
- Follow all compliance and security measures relating to client data.
- Take action on process changes, updates and handle the same with proper research.
- Adhere to process quality standards and strive to exceed quality targets.
- Adhere to process norms and productivity expectations
- Maintain a high degree of accuracy & attention to detail.
We are looking for candidates, graduates in any discipline, ideally with some experience in a customer service or content review position in a process-driven environment. Key success factors in this position are adaptability and flexibility, good communication skills, an ability to make independent judgement and a problem-solving nature. The role will include shift and weekend work. We offer interesting work onsite a globally admired technology company, an attractive compensation package, valuable training and career progression opportunities across the globe.
Cognizant (Nasdaq-100: CTSH) is one of the world's leading professional services companies, transforming clients' business, operating and technology models for the digital era. Our unique industry-based, consultative approach helps clients envision, build and run more innovative and efficient businesses. Headquartered in the U.S., Cognizant is ranked 195 on the Fortune 500 and is consistently listed among the most admired companies in the world. Learn how Cognizant helps clients lead with digital at www.cognizant.com or follow us @Cognizant.