German Speaking Credit & Collections Analyst
The Business Support Centre (BSC) of Avis Budget Group, a globally leading vehicle rental service provider, is supporting the Group from beautiful Budapest mainly covering customer care, commercial support (consisting of various service lines such as Working Capital Management), and financial services.
We are now offering a career-defining opportunity within a successful and fast-growing business where colleagues are empowered to help shape functions delivering tangible business improvement across a complex European organization. It's a very exciting place to be — dynamic, creative, and collaborative.
Currently, we are looking for talented new colleagues for our Collections team focusing on the Central Region, whomake sure our German-speaking customers pay for their rentals in a timely manner.
Why Avis Budget Group BSC is a great place to build a career at:
our BSC is a Centre of Excellence and the largest Avis Budget Group site globally
multicultural, diverse place with colleagues from over 40 different countries
friendly, collaborative culture & approachable leadership
opportunities for growth & development throughout your career
high-energy place with a winning spirit where things move forward every day
Hungary’s greenest, environmentally conscious, award-winning office
various fun company events and volunteer initiatives
car rental and partner discounts in addition to your compensation package
As a German Speaking Credit & Collection Analyst your role will be:
managing client accounts receivables portfolio and credit lines through a proactive collection of debts and reminding customers of their due payments mainly over the phone
sending balance information, statements, and invoice copies
keeping customer database and accounts up-to-date, registering and following up cases (i.e. payment terms)
managing relationships with customers, partners, and car rental stations
cooperating with departments in the BSC and in the countries
continuously striving for process improvement, actively contributing to knowledge and idea-sharing within the team
To join us, we are looking forward to your application if you have:
min. high school education (University or College degree is an advantage)
advancedknowledge ofGerman(verbal, written)
additionallyfluentEnglish(verbal, written)
ideally 1 year of experience in collection, account receivables role, but talented and capable fresh graduates are also welcome
excellent written and verbal communication skills
outstanding customer orientation and problem-solving skills
strong analytical skills, logical and proactive thinking
collaborative approach while being able to make own decisions and take ownership
ability to prioritize in a fast-paced environment
ability to take initiative
experience in using Microsoft Office, especially Excel with confidence