Account Manager, Corporate Sales (German Speaking)

About the Role

We are launching a strategic "Plus One" Account Manager program to ensure continuous customer coverage and protect revenue growth during periods of planned or unplanned account transitions (e.g., parental/medical leave or attrition).

As a Plus One Account Manager, you will serve as a highly flexible, fully trained sales professional who can quickly step into an active territory when needed. This role is designed as a pipeline for future full-time territory ownership while building deep product, customer, and sales expertise.

This role is seeking someone German speaking to cover our German market / Customers based in London

Key Responsibilities

• Act as an alternate Account Manager ("+1") to ensure uninterrupted customer engagement and revenue continuity
• Step into and manage a full book of business when:
• An Account Manager is on extended leave (2+ months), or
• A territory becomes permanently vacant
• Maintain or transition ownership of accounts depending on business needs:
• Retain book permanently if covering attrition
• Transition accounts back if original owner returns from leave
• Drive pipeline generation, customer engagement, and revenue growth within assigned accounts
• Build strong relationships with customers and internal stakeholders
• Participate in territory planning, forecasting, and account strategy execution

Program Structure

• Initially hired as a Plus One (overlay role) reporting to the Sales Leader (SLM)
• Transition to reporting to a Front-Line Manager (FLM) upon assignment of a territory
• Follow a "first in, first out" (FIFO) model for territory assignment
• Priority given to permanent territory openings over temporary assignments
• Expected to complete a ~3-month onboarding and enablement period before taking a full territory

Enablement & Ramp Expectations

• During time without a dedicated book of business, responsibilities include:
• Completing structured sales and product enablement programs
• Shadowing customer meetings and learning account management best practices
• Building pipeline through:
• Identifying competitive displacement opportunities
• Creating and pitching new opportunities (e.g., Studio solutions)
• Developing account plans and sales strategies
• Conducting proactive customer outreach and pipeline generation

Success Profile

• Strong adaptability and ability to quickly ramp into new accounts and industries
• Proven sales or account management experience (SaaS or enterprise preferred)
• Excellent communication and stakeholder management skills
• Self-starter with a proactive approach to pipeline generation and opportunity creation
• Comfortable operating in ambiguous, fast-changing environments

Why This Role Matters

• This program directly supports revenue protection and growth by ensuring:
• No customer or pipeline disruption during transitions
• Faster recovery from attrition gaps
• A stronger, more resilient sales organization
• It also provides a unique career pathway into full Account Manager ownership with accelerated exposure to diverse accounts and sales scenarios.

Additional Notes

• Plus Ones are maintained as a consistent bench (target ~10% of organization)
• Included in ROI tracking, but not standard productivity metrics
• Territories may be permanently reassigned based on timing (e.g., leave crossing fiscal/calendar boundaries or resegmentation events)

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