Accounts Payable Incident - Domain Trainee - German - Remote RO!

Ready to shape the future of work?
At Genpact, we don't just adapt to change-we drive it. AI and digital innovation are redefining industries, and we're leading the charge. Genpact's AI Gigafactory, our industry-first accelerator, is an example of how we're scaling advanced technology solutions to help global enterprises work smarter, grow faster, and transform at scale. From large-scale models to agentic AI, our breakthrough solutions tackle companies' most complex challenges.

If you thrive in a fast-moving, tech-driven environment, love solving real-world problems, and want to be part of a team that's shaping the future, this is your moment.

Genpact (NYSE: G) is an advanced technology services and solutions company that delivers lasting value for leading enterprises globally. Through our deep business knowledge, operational excellence, and cutting-edge solutions - we help companies across industries get ahead and stay ahead. Powered by curiosity, courage, and innovation, our teams implement data, technology, and AI to create tomorrow, today. Get to know us at genpact.com and on LinkedIn, X, YouTube, and Facebook.
We are inviting applications for the role of Accounts Payable Incident - Domain Trainee - German - Remote RO!
Responsibilities
• Communicating and clarifying with the vendors through e-mail or phone.
• Communicating and coordinating with different departments.
• Performing primary checks against set guidelines; duplicate check, compliance checks, vendor validation, accuracy check.
• Updating activity trackers.
• Reviewing the requests for updating vendor details.
• Accuracy and duplicate audit of data entry and invoices.
• Root cause analysis of errors and dissemination to the team.
• Proactive controls for avoidance of future errors.
• Vendor account reconciliation and reporting.
• Vendor statement reconciliations.
• Correcting all errors on the vendor accounts.
• Resolution of returned payments.
• Country specific knowledge of taxation VAT (Value Added Tax) and accounting rules applicable particularly for country-to-country transition
• Collaborates internally within the company with members of the same team or of other teams to accomplish the allocated tasks.
• Collaborates outside the company with client representatives, within the power of authority limits allocated by the direct manager.
• Ensures that the process activities are carried out in accordance with the solution agreed with the customer in the Design and Transition phase.
• Ensures that the performance objectives (KPIs (Key Performance Indicators)) / process delivery time (SLAs (Service Level Agreements)) set under the contract are fulfilled.
• Designs transformation projects to deliver financial and productivity benefits to customers in accordance with the contractual clauses concluded with the client.
• Participates in the external governance established with the internal stakeholders related to the process.
• Participated in different projects and initiatives within Genpact.
Qualifications
Minimum qualifications
• Experience in Accounts Payable/Accounting/Finance - required
• Language German knowledge, minimum level C1 is required; English B2 knowledge
• Proficient in Microsoft Office programs; intermediate to advanced skills - required
• Organized personality with attention to details and customer orientation.
• Accurate, logical problem solver.
• Ability to handle clients on a one-on-one basis, via e-mails and calls.

Preferred qualifications
• University graduate (Economic studies are an advantage);
• SAP Experience

Why join Genpact?
• Be a transformation leader - Work at the cutting edge of AI, automation, and digital innovation
• Make an impact - Drive change for global enterprises and solve business challenges that matter
• Accelerate your career - Get hands-on experience, mentorship, and continuous learning opportunities
• Work with the best - Join 140,000+ bold thinkers and problem-solvers who push boundaries every day
• Thrive in a values-driven culture - Our courage, curiosity, and incisiveness - built on a foundation of integrity and inclusion - allow your ideas to fuel progress
Come join the tech shapers and growth makers at Genpact and take your career in the only direction that matters: Up.
Let's build tomorrow together.

Genpact is an Equal Opportunity Employer and considers applicants for all positions without regard to race, color, religion or belief, sex, age, national origin, citizenship status, marital status, military/veteran status, genetic information, sexual orientation, gender identity, physical or mental disability or any other characteristic protected by applicable laws. Genpact is committed to creating a dynamic work environment that values respect and integrity, customer focus, and innovation.
Furthermore, please do note that Genpact does not charge fees to process job applications and applicants are not required to pay to participate in our hiring process in any other way. Examples of such scams include purchasing a 'starter kit,' paying to apply, or purchasing equipment or training.