Accounts Payable Operations Specialist - Senior Process Associate - German - Hybrid Krakow

Ready to shape the future of work?
At Genpact, we don't just adapt to change-we drive it. AI and digital innovation are redefining industries, and we're leading the charge. Genpact's AI Gigafactory, our industry-first accelerator, is an example of how we're scaling advanced technology solutions to help global enterprises work smarter, grow faster, and transform at scale. From large-scale models to agentic AI, our breakthrough solutions tackle companies' most complex challenges.

If you thrive in a fast-moving, tech-driven environment, love solving real-world problems, and want to be part of a team that's shaping the future, this is your moment.

Genpact (NYSE: G) is an advanced technology services and solutions company that delivers lasting value for leading enterprises globally. Through our deep business knowledge, operational excellence, and cutting-edge solutions - we help companies across industries get ahead and stay ahead. Powered by curiosity, courage, and innovation, our teams implement data, technology, and AI to create tomorrow, today. Get to know us at genpact.com and on LinkedIn, X, YouTube, and Facebook.

Inviting applications for the role of Accounts Payable Operations Specialist - Senior Process Associate - German- Hybrid Krakow

The Accounts Payable Europe organization is in charge to provide professional services to the legal entities (800+) operated by the client affiliates across 31 countries. Scope of service includes the end-to-end AP process, invoice processing, issue and hold resolution, vendor query management and AP related reconciliation activities.

Responsibilities
• Execute and validate processing of external supplier invoices, perform regular self-audit and execute on correction actions.
• Contact person for business operational team in terms of resolving any complex issues with invoices and payments, investigate and resolve deficiencies with suppliers or internal parties.
• Work closely with business partners on processing outstanding items and specific requirements.
• Responsible for follow up on payment transactions to external suppliers and execution of urgent payments with ensured controls.
• Responsible for preparing timely reconciliation & review of all AP related accounts; run open items and clearing with partner involvement.
• Lead cross-functional communication with multiple operations and finance functions at highest professional standards.
• Owns communication and reconciliation of outstanding balances with external suppliers.
• Initiate process improvements, execute projects related to standardization, quality improvement, compliance or simplification.
• Participate in migrations or system implementations, build and maintain DTP's and other process documentation.
• Support the preparation of metrics and investigation analysis.

Minimum Qualifications
• Written and verbal fluency in English (min B2 level)
• Written and verbal fluency in German (min C1 level)
• Good understanding of accounting practices in relation to Procure to Pay and Accounts Payable.
• Bachelor's Degree from an accredited university or college.

Preferred Qualifications
• Ability to anticipate and resolve challenges, complex issues.
• Flexible approach with a strong team spirit.
• Professional style when taking care of business clients.
• Compliance & controllership attitude.
• Knowledge of Excel and Outlook.
• Knowledge of ERP platforms (SAP/Oracle).

Why join Genpact?
• Be a transformation leader - Work at the cutting edge of AI, automation, and digital innovation
• Make an impact - Drive change for global enterprises and solve business challenges that matter
• Accelerate your career - Get hands-on experience, mentorship, and continuous learning opportunities
• Work with the best - Join 140,000+ bold thinkers and problem-solvers who push boundaries every day
• Thrive in a values-driven culture - Our courage, curiosity, and incisiveness - built on a foundation of integrity and inclusion - allow your ideas to fuel progress
Come join the tech shapers and growth makers at Genpact and take your career in the only direction that matters: Up.
Let's build tomorrow together.

Genpact is an Equal Opportunity Employer and considers applicants for all positions without regard to race, color, religion or belief, sex, age, national origin, citizenship status, marital status, military/veteran status, genetic information, sexual orientation, gender identity, physical or mental disability or any other characteristic protected by applicable laws. Genpact is committed to creating a dynamic work environment that values respect and integrity, customer focus, and innovation.
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