Contract Management Specialist with German

Job Title: Contract Management Specialist with German

City: Bucharest

State/Province: Bucharest

Posting Start Date: 4/7/26

Wipro Limited (NYSE: WIT, BSE: 507685, NSE: WIPRO) is a leading technology services and consulting company focused on building innovative solutions that address clients' most complex digital transformation needs. Leveraging our holistic portfolio of capabilities in consulting, design, engineering, and operations, we help clients realize their boldest ambitions and build future-ready, sustainable businesses. With over 230,000 employees and business partners across 65 countries, we deliver on the promise of helping our customers, colleagues, and communities thrive in an ever-changing world. For additional information, visit us at www.wipro.com.

Job Description:

Job Description

Join our dynamic team at Wipro Romania, a global leader in IT services and consulting. Since establishing our presence in Romania in 2007, we have experienced significant growth and expansion, becoming a key player in the region. At Wipro, we are committed to innovation, excellence, and delivering top-tier solutions to our clients. We offer a collaborative and inclusive work environment, opportunities for professional growth, and all the premises of an enjoyable and satisfying job.

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What will you be doing?
• Communicates all relevant information and ensures Customer's satisfaction regarding the activities in scope
• Deals with and coordinates any order prioritization request with the Customer, to meet expectations
• Processes all the order management/contract management requests in a timely manner and according to the Customer's instructions / procedures
• Action Sales Orders by following step by step processes documented in provided SOPs
• Sends purchase orders to Customer's vendors / suppliers, asking for acknowledgements and delivery confirmations (including friendly reminders)
• Manages all transaction processing activities, finding solutions and giving answers to raised queries / issues
• Ensures that Service Level Agreement is met at individual level
• Analyzes operational data, identifies root causes of (repetitive) issues and drives corrective actions for the current activity at individual level
• Provide advice our B2B Sales and Service teams on contracts that are outside of the normal processes.
• Ensure non-standard terms and conditions are approved and communicated
• Activation of Service & Lease Contracts
• Manage extension, upgrades and terminations of service contracts
• Invoice generation & dispatch
• Proactively monitors backlog of orders / requests using different tools & reports, working to avoid escalations
• Provides continuous visibility of the orders / requests backlog situation to the Customer
• Ensures structured and high quality communication with the Customer in relation to issues affecting the orders / requests backlog
• Knows and uses the escalation matrix (both internally and with the Customer)
• Contributes in reaching the defined process parameters and business fundamentals (e.g. internal Key Performance Indicators, Customer's inventory levels, etc.)
• Ensures the consistency between data provided by the Customer and orders / requests details inserted in the order management systems (including other supporting tools used for performing the daily activity)
• Assist with ad-hoc reporting requested by business / Customer
• Looks proactively for enhancements of current activities and contributes with ideas / own activity to the process improvements' definition & implementation
• Manages all non-recurrent requests from management and / or Customer (as per Service Level Agreement)
• Supports switch to upgrades / updates of existing applications / systems
• Manages all quality incidents reported by the Customer

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What is expected of you?
• Foreign languages skills:

o English language skills (written, reading and spoken)

o German language skills (written, reading and spoken)
• Enterprise Resource Planning system (basic knowledge)
• Contract management systems & tools
• Customer relations management / contract management / supply chain / logistics
• Good analytical & synthesis skills
• Rigorous and accurate working style
• Good working knowledge of MS Office (especially Excel)
• Good Customer relationship capacity
• Basic working knowledge and understanding of Enterprise Resource Planning system
• Good domain knowledge
• 0 - 2 years of previous work experience
• Minimum 1 year experience as contract management / a position of contract specialist associates would be an advantage

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Benefits for working with us:

• Attractive compensation package with a diverse set of social benefits (Monthly budget)
• Medical and Life Insurance
• Private pension plan
• Christmas Bonus
• Great career opportunity to work for one of the biggest brands in the world in a unique work environment
• Open-concept offices designed for both team work and relaxation with ping pong, billiards, foosball etc
• Child Birth Allowance
• Sport events sponsorship for employees;
• Complex Reward & recognition scheme ( both non-monetary and monetary options): Winner Circle Points (WCP) & Long service award (LSA)
• Monthly subscription Bookster - the first modern library for companies in Romania
• Employee Referral Program with attractive incentive schemes
• Extra annual leave days depending on the total length of working experience at Wipro
• Growth opportunities through upskilling/ reskilling programs and a variety of learning and development platforms as well as through internal & external training programs and certifications
• Platform to actively participate and make an impact through Sustainability and Corporate
• Relocation assistance

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Deliver
No Performance Parameter Measure 1 Process No. of cases resolved per day, compliance to process and quality standards, meeting process level SLAs, Pulse score, Customer feedback 2 Self- Management Productivity, efficiency, absenteeism, Training Hours, No of technical training completed

Mandatory Skills: Contract Management.

Experience: 1-3 Years.

Reinvent your world. We are building a modern Wipro. We are an end-to-end digital transformation partner with the boldest ambitions. To realize them, we need people inspired by reinvention. Of yourself, your career, and your skills. We want to see the constant evolution of our business and our industry. It has always been in our DNA - as the world around us changes, so do we. Join a business powered by purpose and a place that empowers you to design your own reinvention.