Customer delivery project manager-German Speaker (VOIS)

Who we are

VOIS (Vodafone Intelligent Solutions) is a strategic arm of Vodafone Group Plc, creating value for customers by delivering intelligent solutions through Talent, Technology & Transformation.
As the largest shared services organisation in the global telco industry with 30,000 FTE, our portfolio of next-generation solutions and services are designed in partnership with customers across Vodafone Group, local markets, and partner markets to simplify and drive growth. With our strategic partner Accenture, we work alongside our Vodafone customers, other Telco and tech companies to drive transformation, meet the challenges of our industry and ensure we stay relevant and resilient. This partnership is a unique, industry-first model which brings together the best of in-house and 3rd party capability.
We work with customers across 28 countries from 10 VOIS locations: Albania, Egypt, Hungary, India, Romania, Spain, Turkey, UK, Germany, Ireland, and with a network of teams in Czech Republic, Italy, Greece, and Portugal.
#VOIS #BeUnrivalled #CreateTheFuture

About this Role

We are seeking a skilled Customer Delivery Project Manager to lead end-to-end, customer-facing technical projects for Vodafone Germany, ensuring seamless delivery of complex ICT solutions across multiple geographies. The individual will oversee governance, risk, financial planning, and stakeholder engagement, while ensuring alignment with Vodafone's best-practice methodologies. This role suits someone experienced in managing cross-functional teams, working with enterprise customers, and navigating multi-party delivery environments.

What you'll do

• Lead the delivery of complex customer projects across ICT domains including fixed networks, unified communications, security, and cloud technologies.
• Integrate all workstreams into a unified project plan and embed measurable outcomes and success indicators.
• Manage budgets, resource planning, staffing, and project governance, including assurance and gate reviews.
• Build and manage communication plans for internal and external stakeholders to ensure clarity and alignment throughout the project lifecycle.
• Drive effective multi-party collaboration and maintain productive relationships with sales, presales, designers, strategists, and business change partners.
• Apply robust quality assurance, reporting processes, and maintain accurate financial and project documentation.
• Lead risk, issue, and change management processes and ensure stakeholders are informed of impacts and mitigation actions.
• Support presales activities through operational go-live, ensuring seamless transitions.
• Provide leadership to project teams (direct and matrix) and contribute to continuous process improvement across project management practices

Who you are

• Experienced in managing major complex ICT projects, with at least two years in customer-facing delivery roles.
• Knowledgeable in project delivery frameworks (Waterfall, Agile or hybrid).
• Skilled in stakeholder engagement, communication, and leadership of cross-functional teams.
• Adept at managing budgets, forecasts, and resource plans.
• Able to respond effectively to dynamic environments and constructive challenges.
• Confident in delivering presentations and representing project teams at senior levels.
• Experienced in telecommunications environments.
• Fluent in German at C-level.
• Certified in Prince2 Foundation, PMP, PMI-ACP or equivalent.

Not a perfect fit?

Concerned you may not meet every requirement? Vodafone is committed to creating an inclusive workplace where everyone can thrive. If you are excited about this role but your experience does not align exactly with every aspect of the job description, you are encouraged to apply. You may be the right candidate for this or another opportunity, and the recruitment team will support you in exploring where your skills fit best.

What's in it for you

• The opportunity to work on multi-country enterprise technology projects that directly impact Vodafone's strategic customers.
• A collaborative environment that encourages innovation, experimentation, and continuous improvement.
• Exposure to international stakeholders and advanced ICT architectures.
• Development through real ownership of project budgets, governance structures, and stakeholder networks.
• A dynamic workplace that embraces new ideas and values professional growth.

What skills you will learn

• Advanced multi-party project leadership across diverse ICT domains.
• Enhanced proficiency in Agile and Waterfall project methodologies.
• Deepened understanding of enterprise telecom environments and cloud-based technologies.
• Strategic stakeholder engagement and negotiation at senior levels.
• Financial governance, resource planning, and risk/change management in complex delivery structures.

VOIS Equal Opportunity Employer Commitment

Vodafone recognises and celebrates the value of diversity in building a workforce that reflects the customers and communities it serves. No form of discrimination is tolerated. This includes, but is not limited to, discrimination based on race, colour, age, veteran status, gender, pregnancy, maternity or parental status, ethnicity, disability, religion or belief, political affiliation, trade union membership, nationality, citizenship, indigenous status, medical condition, HIV status, neurodiversity, social origin, cultural background, marital or civil partnership status, or socio-economic background.

Join Us

At Vodafone, we're working hard to build a better future. A more connected, inclusive and sustainable world. As a dynamic global community, it's our human spirit, together with technology, that empowers us to achieve this.
We challenge and innovate in order to connect people, businesses, and communities across the world. Delighting our customers and earning their loyalty drive us, and we experiment, learn fast and get it done, together.
With us, you can be truly be yourself and belong, share inspiration, embrace new opportunities, thrive, and make a real difference.

Alert

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• LinkedIn: https://www.linkedin.com/company/vois/
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• Instagram: https://www.instagram.com/voisglobal/
• Chat with our employees: https://lnkd.in/dpkrcvR2

Vodafone is committed to attracting, developing and retaining the very best people by offering a motivating and inclusive workplace in which talent is truly recognised and rewarded. We are committed to promoting Inclusion for All with the belief that diversity plays an important role in the success of our business. We actively encourage everyone to consider becoming a part of our journey.