Digital Inbound Lead Qualifier with German

Digital Inbound Lead Qualifier with German

This role has been designed as 'Hybrid' with an expectation that you will work on average 2 days per week from an HPE office.

Who We Are:

Hewlett Packard Enterprise is the global edge-to-cloud company advancing the way people live and work. We help companies connect, protect, analyze, and act on their data and applications wherever they live, from edge to cloud, so they can turn insights into outcomes at the speed required to thrive in today's complex world. Our culture thrives on finding new and better ways to accelerate what's next. We know varied backgrounds are valued and succeed here. We have the flexibility to manage our work and personal needs. We make bold moves, together, and are a force for good. If you are looking to stretch and grow your career our culture will embrace you. Open up opportunities with HPE.

Job Description:

Hewlett Packard Enterprise (HPE) is providing expertise and experience to customers all around the globe to help them understand the value of data in multi-connected and data driven world. HPE transform businesses by connecting and protecting data and helping the customers with solving IT problems.

Now more than ever, corporations need to move faster and adapt quickly to change. HPE brings the cloud experience to apps and data everywhere, enabling customers to adopt transformative technology faster and simplify their operations. HPE delivers as-a-service solutions in a pay-per-use model through our edge to cloud platform fully managed by you or by HPE including colocations, and your data center.

With HPE, enterprise companies will be able to transform their cloud-native and non-cloud native applications, create essential data and speed insights for teams to use effectively, and free up one's staff to better address other business needs. At HPE, we believe our success is based on the success of our customers.

How you'll make your mark:

The Digital Inbound Lead Qualifier with German is responsible for understanding customer requirements and providing guidance to new and existing corporate customers who visit HPE.com sites.

• Efficiently handle inbound live chat, call sales and email sales for relevant customers to generate new leads and new customer opportunities.
• Develop and manage lead generation performance for your respective geographies.
• Articulate the company's technology and product portfolio, positioning to both business and technical users.
• Represent HPE with professionalism and enthusiasm.
• Maintain excellent communication and build strong relationships with customers, sales representatives and all internal teams involved in lead management.
• Work collaboratively in a fast-paced, team-oriented environment.

Responsibilities:

• Use customer engagement tools (chat, e-mail, phone) to interact and reach out to online customers.
• Provide SME support, in a professional manner, to customers within agreed time frames.
• Position HPE solutions to customers with professionalism and enthusiasm to generate leads.
• Comply with all HPE standards, processes and tools.
• Actively participate in various internal technology forums and other technology sources to gather information on current products and position them to customers as and when required.

About you:

• Fluent in German and English (written and verbal).
• Excellent communication and grammar skills.
• Passionate about lead generation and expanding the customer base.
• Ability to nurture and build strong customer relationships.
• Strong organizational, time management, and planning skills.
• Ability to multi-task and stay focused in high-pressure situations.
• Moderate knowledge and understanding of business development.
• Basic knowledge of web or digital marketing principles.

#LI-Hybrid

Additional Skills:

Accountability, Accountability, Action Planning, Active Learning, Active Listening, Bias, Business, Business Planning, Coaching, Commercial Acumen, Computer Literacy, Creativity, Critical Thinking, Customer Insights, Data Analysis Management, Data Collection Management (Inactive), Data Controls, Design Thinking, Empathy, Follow-Through, Growth Mindset, Intellectual Curiosity (Inactive), Long Term Planning, Managing Ambiguity, Market Analysis {+ 5 more}

What We Can Offer You:

Health & Wellbeing

We strive to provide our team members and their loved ones with a comprehensive suite of benefits that supports their physical, financial and emotional wellbeing.

Personal & Professional Development

We also invest in your career because the better you are, the better we all are. We have specific programs catered to helping you reach any career goals you have - whether you want to become a knowledge expert in your field or apply your skills to another division.

Unconditional Inclusion

We are unconditionally inclusive in the way we work and celebrate individual uniqueness. We know varied backgrounds are valued and succeed here. We have the flexibility to manage our work and personal needs. We make bold moves, together, and are a force for good.

Let's Stay Connected:

Follow @HPECareers on Instagram to see the latest on people, culture and tech at HPE.

#romania

#marketing

Job:
Marketing
Job Level:
Intermediate

HPE is an Equal Employment Opportunity/ Veterans/Disabled/LGBT employer. We do not discriminate on the basis of race, gender, or any other protected category, and all decisions we make are made on the basis of qualifications, merit, and business need. Our goal is to be one global team that is representative of our customers, in an inclusive environment where we can continue to innovate and grow together. Please click here: Equal Employment Opportunity.

Hewlett Packard Enterprise is EEO Protected Veteran/ Individual with Disabilities.

HPE will comply with all applicable laws related to employer use of arrest and conviction records, including laws requiring employers to consider for employment qualified applicants with criminal histories.

No Fees Notice & Recruitment Fraud Disclaimer

It has come to HPE's attention that there has been an increase in recruitment fraud whereby scammer impersonate HPE or HPE-authorized recruiting agencies and offer fake employment opportunities to candidates. These scammers often seek to obtain personal information or money from candidates.

Please note that Hewlett Packard Enterprise (HPE), its direct and indirect subsidiaries and affiliated companies, and its authorized recruitment agencies/vendors will never charge any candidate a registration fee, hiring fee, or any other fee in connection with its recruitment and hiring process. The credentials of any hiring agency that claims to be working with HPE for recruitment of talent should be verified by candidates and candidates shall be solely responsible to conduct such verification. Any candidate/individual who relies on the erroneous representations made by fraudulent employment agencies does so at their own risk, and HPE disclaims liability for any damages or claims that may result from any such communication.