About the job German Speaker - Cebu
Key responsibilities - This is a full-time on-site role for a German Customer Service (Manila Voice / Cebu Chat) representative at Neusoft Cloud Technology in Manila and Cebu site.
- The role involves providing customer support, ensuring customer satisfaction, maintaining phone etiquette, and delivering excellent customer service on a daily basis.
Qualifications & Desired Skills - Customer Support and Customer Satisfaction skills
- Phone Etiquette and Customer Service expertise
- Experience in enhancing Customer Experience
- Strong communication skills in German, Oral and written
- Ability to multitask and work in a fast-paced environment
- Previous experience in a customer service role