German Speaking Back Office Representative

About the job German Speaking Back Office Representative

We are looking for a meticulous German-speaking professional to join our Legal Operations department in the heart of Lisbon. In this role, you will act as a key guardian of platform integrity, specializing in the moderation and review of account-related legal actions. Your primary focus will be ensuring that all account activities align strictly with regulatory standards and internal compliance protocols.

This is a career-defining role for a process-oriented individual who enjoys analytical work and wants to make a tangible impact on legal and operational safety.

Key Responsibilities

• Case Analysis: Assess and moderate account flags specifically related to legal compliance and regulatory requirements.
• Investigation: Conduct thorough evaluations of sensitive cases to determine if they meet established legal and operational benchmarks.
• Collaboration: Partner with cross-functional internal departments to escalate complex legal issues and streamline resolutions.
• Documentation: Manage high-precision record-keeping to ensure all case histories are documented with absolute accuracy.
• Process Improvement: Utilize your insights to detect emerging trends and suggest enhancements to legal operational workflows.

Candidate Profile

• Language Skills: Native or near-native mastery of German; professional proficiency in English (B2 level minimum).
• Professional Experience: At least one year of experience in back-office environments, content moderation, compliance, or legal support.
• Core Competencies: Exceptional attention to detail, strong analytical reasoning, and the ability to handle confidential information with high discretion.
• Work Style: Proven ability to manage a high-volume case queue independently while remaining a proactive team player.

Perks & Benefits

• Comprehensive Support: Full relocation package including a financial moving bonus and hands-on administrative help (NIF, NISS, and housing guidance).
• Incentives: Performance-based bonuses, language premiums, and daily meal allowances.
• Professional Growth: Intensive paid training from day one and a structured career path within a global organization.
• Work-Life Balance: A standard Monday-through-Friday business schedule in one of Europe's most vibrant cultural hubs.