German-speaking HR Associate, HR Shared Service

Job Description

Ford Central and Eastern European Sales LLC is looking for a German Speaking HR Associate to join us in our People First Team in our Budapest XIII. Váci Greens office.

As an HR Associate, you will be responsible for processing HR-related changes in the HR System, creating documentation and keeping an eye on employee satisfaction. Our customers can reach out to us via phone, chat and the HR Portal, so you will be able to use your German and English knowledge.

Responsibilities

• Manage the incoming requests, chats and phone calls of our requestors in relation to any HR process and support the positive Employee Experience for our customers
• Our HR processes cover the whole Employee Lifecycle - from the hiring of new employees until leaving the Company - this gives opportunity to oversee different areas of HR and partnering with Local HRBP's
• Prepare all types of documentation for employees, like contracts, agreements, employment verification letters in a timely manner
• Keep our HR database updated regarding all types of company structure changes and employee data as we manage all types of data regarding HR processes
• Support our employees and managers to use the self-service option of our HR portal and our new HR system
• Support the HR Business Partners and People Leaders with your knowledge to help with the planning and implementation of reorganizational changes within the Company
• Being part of the change culture and supporting the organizational changes to better support our goals to produce electric vehicles
• Being proactive in handling risks or process gaps that you face and involving the responsible teams to find a solution together
• Initiating and leading process improvement projects to release capacity for the incoming new processes

Qualifications

Are we looking for you? Yes, if....
• Shared Services experience is a strong advantage (HR background is a plus, but not required)
• You are confident in German(!) and English language both verbal and written
• You are proactive and have good problem-solving and interpersonal skills
• You are paying attention to details and appropriate system inputs - since we are working with personal and payroll-related data
• You are a team player - as we don't just say but prove every day that working together with each other makes our days much easier
• You are interested in process clarifications, system implementations and change management

You may be the right fit for us, if you're ready to:
• Excel in Support: Your proven ability to navigate and resolve diverse inquiries in a fast-paced shared services or user support environment is a significant asset. While HR-specific knowledge is a plus, your knack for delivering an outstanding service is key.
• Connect Globally: You're fluent in both German(!) and English, confident in communicating clearly and effectively, both verbally and in writing.
• Drive Solutions: You're proactive, possess strong problem-solving skills, and naturally build positive connections with people.
• Master Precision: You have a sharp eye for detail and understand the critical importance of accuracy, especially when handling sensitive personal and payroll-related data.
• Thrive Collaboratively: You genuinely enjoy working as part of a team, contributing to a supportive environment where collective effort leads to shared success.
• Embrace Evolution: You're curious about optimizing processes, eager to learn new systems, and comfortable contributing to change management initiatives.

What you'll love about us:
• Being part of a fully supportive, collaborative, and dynamic team
• Working in an environmentally friendly and well-equipped office in the XIII. district of Budapest
• Hybrid working model - 4 office days
• Working in shifts from Monday to Friday, between 6/8/9 a.m. and 3/5/6 p.m.
• Learning opportunities in the field of HR and possibilities to explore other countries' HR processes and growing in your career by taking on new projects and tasks and developing within the People First Team®
• Colorful tasks as you will be involved in all HR processes regarding the German employees
• Cafeteria - Benefits package
• As you will join a car sales company you can use your discount for new and used car purchase, and you can have the chance to try even the most recent models during test driving days.

Please note that we currently run background checks as part of our recruitment process pending a successful interview.

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