Mercier Consultancy MD is thrilled to announce exciting job opportunities for German Speakers in beautiful Sofia, Bulgaria, complete with fully paid relocation! Join our vibrant team and immerse yourself in a multicultural environment while making a significant impact in your role.
Key Responsibilities - Manage inbound communications from German-speaking clients across various platforms including phone, email, and chat.
- Provide assistance with inquiries, concerns, and service requests, ensuring all interactions reflect the high standards of our company.
- Support clients with information related to local services, attractions, and any required logistical assistance.
- Document client interactions accurately in our CRM system to facilitate seamless follow-up.
- Collaborate with various departments to enhance the overall client experience.
- Stay updated on market trends and service offerings to provide clients with the best options available.
Requirements - Fluency in German (both written and spoken); proficiency in English is highly desirable.
- Experience in customer service, sales, or administrative support is a significant advantage.
- Strong problem-solving skills and the ability to handle challenging situations elegantly.
- Excellent communication abilities with a focus on delivering exceptional customer service.
- Familiarity with CRM tools and standard office applications.
- A keen interest in cultural exchanges and an eagerness to experience life in Bulgaria.
- Demonstrated ability to work independently and within a team.
- Commitment to relocating to Sofia, with all relocation expenses covered.
Benefits- Competitive Monthly Salary
- Fully Paid Relocation Package
- Monthly Accommodation Bonus
- Monthly Performance Bonus
- Fully Paid Training
- Health Insurance
- And Much More...