Are you ready to embark on a new adventure in Bulgaria? Mercier Consultancy MD is thrilled to announce an exciting opportunity for German Speaking Jobs in Sofia, with fully paid relocation! We are seeking motivated individuals who are passionate about customer service and excited to immerse themselves in a vibrant culture while working in an engaging environment.
Key Responsibilities - Provide exceptional customer support to German-speaking clients through various channels including phone, email, and chat.
- Address customer inquiries and concerns with a solution-oriented approach, ensuring a high standard of service.
- Assist clients with product information, guidance on services, and instructions as needed.
- Collaborate with internal teams to ensure seamless delivery of services and maintain high customer satisfaction.
- Document customer interactions and feedback in our CRM system accurately and efficiently.
- Stay informed about company services and developments to better assist clients.
Requirements - Fluency in German (both written and spoken); good command of English is an advantage.
- Previous experience in customer support, sales, or related fields is desirable.
- Demonstrated ability to communicate effectively and build rapport with customers.
- Strong problem-solving skills and an adaptable mindset in a fast-paced environment.
- Proficient in using CRM tools and standard office software applications.
- Team player with a collaborative spirit who enjoys contributing to a shared goal.
- Willingness to relocate to Sofia, Bulgaria, with all relocation costs fully covered.
- An eagerness to explore and embrace the Bulgarian culture and lifestyle.
Benefits- Competitive Monthly Salary
- Fully Paid Relocation Package
- Monthly Accommodation Bonus
- Monthly Performance Bonus
- Fully Paid Training
- Health Insurance
- And Much More...