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GriechenlandGerman Speaking Support Agent For Booking.com - Work In Greece - Paid Relocation
Erstellungsdatum 24.12.2025
Key Responsibilities
- Provide exceptional customer service to German-speaking clients via phone, email, and live chat.
- Assist customers with inquiries regarding bookings, cancellations, and modifications.
- Resolve customer complaints effectively and efficiently to ensure satisfaction.
- Accurately document all customer interactions and inquiries in our CRM system.
- Work collaboratively with various departments to address complex inquiries and enhance overall customer experience.
- Stay updated on company policies, promotions, and travel regulations to provide the correct information to customers.
Requirements
- Fluency in German (both written and spoken) is essential; proficiency in English is preferred.
- Previous experience in customer service, ideally in the travel or hospitality sector.
- Strong communication skills and a customer-oriented mindset.
- Able to manage multiple tasks and prioritize effectively in a fast-paced environment.
- Experience with CRM systems and booking tools is an advantage.
- A positive attitude and a proactive approach to problem-solving.
- Willingness to relocate and embrace a new cultural experience in Greece.
Benefits
- Competitive Monthly Salary
- Fully Paid Relocation Package
- Fully Paid Training
- Health Insurance
- And Much More...
Mercier Consultancy
6 andere Personen sehen sich das gerade an
Erstellungsdatum 24.12.2025
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