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GriechenlandGerman Speaking Support Agent - Logistics | Work In Greece - Paid Relocation
Erstellungsdatum 06.02.2026
Key Responsibilities
- Provide exceptional support to German-speaking customers through various channels, including phone, email, and chat.
- Assist clients with inquiries related to logistics services, including shipping options, delivery timelines, and tracking.
- Effectively resolve customer complaints and issues to ensure high levels of satisfaction.
- Document all customer interactions accurately in our CRM system for effective tracking and follow-up.
- Collaborate with logistics and operations teams to troubleshoot and escalate issues as needed.
- Stay informed about the latest logistics services, industry trends, and company policies to provide accurate assistance.
Requirements
- Fluency in German (both written and spoken) is essential; proficiency in English is highly advantageous.
- Previous experience in customer support or logistics is preferred.
- Strong communication and interpersonal skills, with a focus on customer engagement.
- Excellent problem-solving abilities and a proactive approach to customer service.
- Familiarity with CRM systems and logistics management tools is advantageous.
- A willingness to relocate to Greece, with relocation costs covered by the company.
- A commitment to delivering high-quality service and ensuring customer needs are met effectively.
Benefits
- Competitive Monthly Salary
- Fully Paid Relocation Package
- Monthly Performance Bonus
- 2 Extra Salaries Per Year
- Fully Paid Training
- Health Insurance
- And Much More...
Mercier Consultancy
7 andere Personen sehen sich das gerade an
Erstellungsdatum 06.02.2026
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