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GriechenlandGerman Speaking Support Agent - Logistics | Work In Greece
Erstellungsdatum 16.01.2026
1 haben sich bereits beworben
Key Responsibilities
- Deliver outstanding customer support to German-speaking clients through various channels, including phone, email, and live chat.
- Assist customers with inquiries related to logistics services, including shipping options, delivery timelines, and tracking.
- Manage and effectively resolve customer complaints to ensure a positive customer experience.
- Document all customer interactions accurately in our CRM system for effective tracking and follow-up.
- Work closely with logistics teams to address customer issues and improve service efficiency.
- Stay up to date on company offerings, logistics processes, and industry trends to provide knowledgeable support to customers.
Requirements
- Fluency in German (both written and spoken) is essential; knowledge of English is an advantage.
- Prior experience in customer service, particularly in the logistics or transportation industry, is preferred.
- Excellent communication skills with a focus on creating positive customer experiences.
- Strong analytical and problem-solving abilities to navigate customer inquiries effectively.
- Familiarity with CRM systems and customer service software is beneficial.
- A strong team player with the ability to work independently and manage multiple tasks.
- A commitment to providing high-quality service and support to customers.
Benefits
- Competitive Monthly Salary
- Fully Paid Relocation Package
- Monthly Performance Bonus
- 2 Extra Salaries Per Year
- Fully Paid Training
- Health Insurance
- And Much More...
Mercier Consultancy
3 andere Personen sehen sich das gerade an
Erstellungsdatum 16.01.2026
1 haben sich bereits beworben
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