German Speaking VIP TL

Are you an experienced VIP Manager for the German market with a passion for igaming, player engagement, and achieving results? Thinking about your next career move? If so, we'd love to hear from you.

A well-established igaming company is on the lookout for a German VIP Team Lead. In this role, you'll lead and support a team of VIP Account Managers-making sure daily operations run smoothly, targets are met, and VIP players receive outstanding service.

You'll play a key role in optimizing workflows, guiding strategy, and fostering a high-performance culture within the team.

The role is office-based in Limassol, Cyprus and offers a salary of up to €45,600, plus an uncapped bonus structure.

Responsibilities

• Leading the German VIP Account Manager team
• Developing and executing strategies that support the professional growth of the team
• Identifying team strengths and addressing areas for improvement to meet VIP objectives
• Building and maintaining strong relationships with VIP players
• Improving current processes and introducing new ways of working
• Preparing weekly reports on market activity and team performance
• Conducting one-on-one meetings and managing team performance
• Supporting the Head/Director of VIPs as needed

Education, skills and Experience

• Native-level German (written and spoken)
• Fluent English (C2 level)
• Minimum 2 years' experience as a VIP Manager for the German market in igaming (non-negotiable)
• Strong leadership and motivational skills
• Confidence with numbers, KPIs, and performance tracking
• Experience in planning, scheduling, presenting, and reporting
• Excellent time management and organizational skills

What the company Offers

• Competitive salary with monthly KPI bonuses
• Office-based role in Limassol, Cyprus
• A vibrant, international team environment
• Clear opportunities for growth and development
• Social perks and regular team-building events
• A bright, spacious office in a fantastic location

Apply your CV in English-bitte!

*JobMatchingPartner Limited is a recruitment agency licenced in Malta, EU with licence no EA00340-2024. We act on behalf of clients based in Malta and elsewhere. JobMatchingPartner does not share your personal details with any third party without your written consent.

Department CRM and VIP Role VIP Team Lead Locations Limassol, Cyprus Yearly salary €38,400 - €45,600 Employment type Full-time