Lead Implementation Specialist Travel & Spend - German speaking

About Us

Perk (formerly TravelPerk) is the intelligent platform for travel and spend management. Built to tackle the time-consuming, manual work that gets in the way of real work, our tools automate everything from travel bookings to expenses, invoice processing, and more. By eliminating this shadow work that wastes hours, erodes morale, and saps innovation, we're on a mission to power real work, with real impact.

We're trusted by more than 10,000 companies worldwide, including Wise, On Running, Breitling, and Fabletics, and we're tackling the 7 hours of lost productivity per employee each week, a $1.7 trillion problem.

Founded in 2015, Perk has grown into a global company of more than 1,800 people across 12 offices globally, with headquarters in London and Boston. We combine innovation, control, and simplicity to transform how businesses work and how people feel at work.

At Perk, we're driven by our values, like being an owner, delivering a 7-star experience, and working as one team. We value curiosity, purpose, and mindset, not just knowledge, to unlock the power in your potential. Our talent team brings together leading minds from the travel and SaaS industries, representing over 70 countries. If you're excited about having a real impact and shaping how millions of people experience work, we'd love you on the team.

Visit www.perk.com to learn more.

About the role

As a Lead Implementation Specialist - Travel & Spend, you'll own high-complexity onboarding projects for our SMB and Enterprise customers across the DACH region. You will work with Travel, Expense and Invoice Perk Products, leading projects that often involve ERP integrations. You'll be the driving force that keeps internal teams, customer stakeholders, and external partners aligned, ensuring smooth rollouts, rapid adoption, and successful go-lives.

With your deep product knowledge, strong financial acumen, and understanding of ERP systems, you'll guide customers through sophisticated setups while acting as a trusted advisor. You'll lead by example, coaching team members and shaping a world-class

What you'll do

• Own high-complexity projects with ERP integrations, ensuring structured delivery and successful adoption across Travel & Spend.
• Coordinate multiple stakeholder groups, including finance leaders, project managers, IT teams, and external consultants, keeping everyone aligned and focused on shared goals.
• Design advanced setups, including some complex customisations that require creative thinking and problem-solving
• Apply financial expertise to onboard Invoice modules, helping customers adopt policies, workflows, and processes with confidence.
• Understand ERP systems and finance tech (NetSuite, Dynamics BC, Dynamics F&O) - you won't need to code or troubleshoot, but an interest in these systems, their data flows, and their role in the customer journey is key.
• Coordinate internal and external technical teams to ensure integrations are delivered smoothly.
• Resolve escalations proactively, providing solution-oriented guidance when challenges arise.
• Mentor and guide more junior Implementation team members, sharing best practices, technical knowledge, and tips for successful onboarding.

What You'll need

• German working proficiency is a must; you'll communicate with German-speaking customers and stakeholders every day.
• Solid experience in customer-facing roles, with at least 2 proven years in project management, ideally within implementation projects.
• Solid technical and/or Finance acumen, either through education or working experience
• Strong communication and stakeholder alignment skills. You'll keep internal teams and customers coordinated toward a common goal: a successful onboarding.
• Highly organised, detail-oriented, and able to manage multiple moving parts without losing sight of quality.
• A true problem-solving and team player attitude

Strong plus if you'll bring

• Prior experience with self-serve or custom integrations (SSO, HRIS, SCIM, ERP, CRM) and a strong interest in ERP systems, finance, and the technology around them.
• Experience in consulting, finance, or direct customer onboarding/technical implementation.
• Experience in Spend Management solution or ERP implementation.

What we offer

• Receive competitive compensation and equity ownership in Perk.
• Rest and recharge with our generous allocation of vacation days plus public holidays.
• Take control of your physical health with your choice of private healthcare or a gym allowance.
• Know that your loved ones are protected financially through your Life Insurance if the worst were to happen.
• Join our unforgettable Perk events, including our spectacular annual summer party.
• Always feel supported with Spring Health, our market-leading wellbeing partner, providing fast, comprehensive access to 12x therapy and 12x coaching sessions for you and your loved ones.
• Make your money go further with our flexible compensation plan.
• Focus on your family with 17 weeks' paid parental leave during your child's first year.
• Contribute to your community with 16 paid hours per year to spend volunteering for your dearest charitable causes.
• Broaden your horizons with up to 20 "Work from Anywhere" days per year.
• Nurture your language skills with in real-life English, Spanish and Catalan lessons.
• Follow your passions and take a four-week, fully paid sabbatical once you reach 5 years
• Let us help you move to one of our hubs with relocation support.

How We Work

At Perk, we take an IRL-first approach to work, where our team works together in-person 3 days a week. As such, this role requires you to be based within commuting distance of our hubs. We fundamentally believe in the value of meeting in real life to improve connectivity, productivity, creativity and ultimately making us a great place to work.

For certain roles, we can help with relocation from anywhere in the world, English is the official language at the office. Please submit your resume in English if you choose to apply. Do not forget to submit an updated portfolio and/or resume.

Perk is a global company with a diverse customer base, and we want to make sure the people behind our product reflect that. We're an equal opportunity employer, which means you're welcome at Perk regardless of how you look, where you're from, or anything else that makes you, well, you.

Protect Yourself from Recruitment Scams

All official communication from Perk will always come from email addresses ending in @perk.com or @externalperk.com, our verified social media channels, or recruiters listed on our official LinkedIn page. We will never ask you to pay for equipment, training, or fees, request sensitive personal information such as bank details early in the process, or communicate through unofficial apps like WhatsApp, Telegram, or Signal. If you receive a message claiming to be from Perk that seems suspicious, please do not respond. Forward it to security [at] perk .com, and we will confirm whether it is legitimate.