Service Delivery HR Trainee - German Speaker (f/m/div)

#WeAreIn to create tiny chips and big careers. The future won't wait... why should you? Join us and make a difference. Whether you join as a student, intern, or trainee, you'll be part of something real - real projects, real impact, and real opportunities to grow. Are you in?

Your Role

Key responsibilities in your new role
In this 12-month traineeship, you will support general Human Resources inquiries and employee-related services via streamlined and standardized responses.

• Customer Support: Respond and manage employee inquiries through our service systems using standardized content
• Hotline Support: Provide phone and chat support in English and German
• Knowledge Management: Maintain and improve knowledge articles so customers can have broader support with their requests
• Template Management: Contribute to the creation and updating of response templates to ensure consistent, high-quality communication
• Mailing Support: Support the HR team with printing and mailing activities

Your Profile

Qualifications and skills to help you succeed
You bring a service-minded approach and a strong customer orientation. You communicate clearly with different stakeholders and adapt to each situation.

• Education: Bachelor's degree
• Experience: Experience in customer service is an advantage; Knowledge of Human Resources processes is a plus
• Working Style: You have excellent communication skills, you take responsibility, and deliver high-quality service
• Language Skills: Fluency in English and German (at least B1 level of German is required)

Please send us your CV in English so we can get to know you better!

Contact:
Carolina Machado

#WeAreIn for driving decarbonization and digitalization.
As a global leader in semiconductor solutions in power systems and IoT, Infineon enables game-changing solutions for green and efficient energy, clean and safe mobility, as well as smart and secure IoT. Together, we drive innovation and customer success, while caring for our people and empowering them to reach ambitious goals. Be a part of making life easier, safer and greener.
Are you in?

We are on a journey to create the best Infineon for everyone.
This means we embrace diversity and inclusion and welcome everyone for who they are. At Infineon, we offer a working environment characterized by trust, openness, respect and tolerance and are committed to give all applicants and employees equal opportunities. We base our recruiting decisions on the applicant's experience and skills. Learn more about our various contact channels.
We look forward to receiving your resume, even if you do not entirely meet all the requirements of the job posting.
Please let your recruiter know if they need to pay special attention to something in order to enable your participation in the interview process.
Click here for more information about Diversity & Inclusion at Infineon.