Solution Consultant (German-speaking)

Overview

JAGGAER is leading the Autonomous Commerce revolution, a self-governing B2B commerce experience between buyers, suppliers, things (IoT), and partners. Leveraging AI and machine learning, our intelligent procurement solutions provide enterprise buyers and suppliers with smart-match recommendations that align buyer needs with supplier capabilities. Our solutions autonomously execute many repetitive, behind-the-scenes tasks to facilitate enterprise commerce. We are over 1,300 employees strong, all focused on customer success.

For more information, visit www.jaggaer.com

Principal Responsibilities

• Develop deep expertise in the JAGGAER software suite, including navigation, configuration, and solution design.
• Serve as the business and functional advisor for implementation projects, translating client requirements into scalable and effective solution configurations.
• Support customers in the use of JAGGAER software and provide best-practice recommendations for process improvement and business transformation.
• Analyse client-specific workflows, interfaces, and business processes in order to define optimal solution approaches.
• Independently deliver functional solutions in accordance with Statement of Work specifications, ensuring alignment with scope, timelines, and budget.
• Lead remote and on-site requirements-gathering workshops and facilitate strong collaboration with client stakeholders.
• Prepare and maintain project documentation to a high standard with minimal supervision.
• Work closely with Project Managers, Solution Consultants, and other JAGGAER departments to resolve client issues and proactively mitigate implementation risks.
• Identify technical and functional challenges early and propose alternative solutions using existing software capabilities wherever possible.

• Facilitate unit testing, system validation, and client acceptance activities to ensure solution quality and readiness.

• Manage communication of relevant project updates internally and externally, including with senior stakeholders where appropriate.
• Provide guidance, mentoring, and work direction to less experienced colleagues when required.

Position Requirements

• Bachelor's degree preferred, ideally in Business, Economics, Information Technology, or a related field.
• Proven experience in software implementation, consulting, or client-facing project delivery environments.
• Experience implementing Software-as-a-Service (SaaS) solutions is required; experience with eProcurement, Supply Chain, Purchasing, Logistics, Invoicing, Contract Lifecycle Management, or ERP systems is highly advantageous.
• Strong understanding of software systems, logical processes, workflows, and business automation.
• Hands-on experience with project delivery methodologies; familiarity with Waterfall is preferred.
• Demonstrated ability to manage multiple projects and priorities in a fast-paced, collaborative environment.
• Excellent analytical, problem-solving, documentation, presentation, and communication skills.
• Strong customer orientation, professional presence, and the ability to communicate effectively with stakeholders at all levels.
• Self-driven, solution-oriented, creative, and capable of working autonomously while taking initiative and driving issues to resolution.

• Resilient under pressure and adaptable in changing environments.
• Proficiency in standard business productivity tools, including PowerPoint, Excel, Word, Project, and Visio.
• Willingness to travel domestically and internationally as required.

Language Requirements:
• Excellent written and spoken English is essential.
• Excellent written and spoken German is essential.

Our Offer

• A positive and enjoyable working environment within a young, motivated, and collaborative team.
• Competitive salary and clear career development opportunities.
• Short communication channels and genuine room for creativity and initiative.
• An international, professional environment with exciting challenges and growth opportunities.
• An open-minded and dynamic corporate culture with access to training and development.
• Private health insurance, FitPass, summer and winter parties, employee vouchers, New Year gifts, flexible working hours, and a wide range of work-life balance benefits.

Our Values

At JAGGAER, our business is about people. Our products are built on intellectual property, but the real differentiator is the teams behind them - the way we collaborate, innovate, solve problems, and deliver for customers. TEAM gives us a common set of expectations for how we work together across products, cultures, and geographies.

Transparency - Openness Builds Trust

Candor strengthens relationships, speeds decision-making, and ensures problems are solved together-with customers, teammates, and partners.

Entrepreneurial Spirit - Own It, Drive It, Make It

A scrappy, customer-obsessed, problem-solving mindset is at the cornerstone of both organizational and personal growth.

Accountability - Thumbs In, Not Fingers Out

We take responsibility ourselves before pointing elsewhere.

Metrics-Driven Results - Outcomes Over Activities

Data and evidence guide our decisions, help us course-correct quickly, and ensure we're delivering real impact.

JAGGAER is a proud equal opportunity/affirmative action employer supporting workforce diversity. We do not discriminate based on race, ethnicity, ancestry, religion, color, national origin, sex (including pregnancy, childbirth, or related medical conditions), marital status, caregiver status, sexual orientation, gender, gender identity, gender expression, transgender status, sexual stereotypes, age, genetic information, military, or veteran status, mental or physical disability, or other applicable legally protected characteristics.

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