Warranty Analyst with German

Company Description

Expand your playground with a fast-growing global engineering group.

At SEGULA Technologies, you will have the opportunity to work on exciting projects and shape the future within a company for which innovation is inseparable from engineering. New forms of mobility, autonomous vehicles, the factory of the future, augmented reality. These are the daily concerns of our 15,000 ingenious talents in over 30 countries.

Whether you are a student, a recent graduate or experienced, an engineer or a project manager, at SEGULA you will find the opportunity that will give new meaning to your career.

Make your move, Join us!

For more information access: https://www.segulatechnologies.com

At SEGULA Technologies, diversity, fairness and inclusion are at the heart of our HR policy. Our jobs are open to everyone, regardless of gender, social and cultural background, sexual orientation, religious beliefs or disability.

Job Description

Role Overview

The Warranty Analyst is part of an international automotive support team responsible for validating and processing warranty claims submitted by authorized dealerships in Germany. The role includes technical and administrative analysis of warranty invoices, management of front-office inquiries from the automotive dealer network, and issuing technical approvals for powertrain components such as engines, gearboxes, and turbochargers.

Key Responsibilities

Warranty Invoice Processing

• Validate warranty invoices (Invoiced Interventions - IF) submitted by authorized dealerships.
• Ensure compliance with automotive technical standards, administrative rules, and warranty procedures.

Technical Approvals

• Review and issue technical approvals for powertrain components (engine, gearbox, turbocharger).
• Analyze technical documentation provided by dealerships and internal support teams.

Front-Office Support

• Manage tickets and requests from the automotive dealer network.
• Provide guidance on warranty processes and technical requirements.

Work Location

Client office
Travel may be required to company sites

Qualifications

• Knowledge of automotive components and general automotive industry processes.
• Strong analytical skills and attention to detail.
• Ability to work effectively with multicultural teams.
• Good communication and problem-solving skills.
• German language: beginner level, with good reading skills required.
• Office software: MS Office Suite
• Nice to have experience in: GCM, ICM, BVM, Dialogys

Additional Information

Our world is dynamic, full of opportunities and our clients and colleagues constantly inspire us. However, we know that performance and engagement also depend on a healthy work environment that values people and their well-being.

That's why we have created a benefits package designed to make your life more comfortable in our team, where you can feel supported and appreciated.

Here's what we offer:

• Hybrid work schedule: We offer you flexibility! You can work from home or the office, depending on your needs and the company's requirements, in coordination with your managers.
• Meal vouchers
• Easter and Christmas gift vouchers (discretionary): During the holidays, you will receive gift vouchers on a separate card, helping you enjoy shopping and surprise your loved ones with beautiful presents.
• Private clinic medical subscription: With the medical subscription we provide, you can ensure that your health is taken care of efficiently and comfortably.
• Discounts at partner dental clinics: Take advantage of discounts at our partner dental clinics to maintain your oral health at a more affordable price.
• Internal Courses: LinkedIn Learning and other internal tools
• Referral bonuses: We offer you attractive bonuses for recommending talented new colleagues.
• Christmas party: An annual tradition that we look forward to, where we reconnect and enjoy together in a festive atmosphere!

Other benefits according to legal provisions:

• Reimbursement for glasses.
• Reimbursement for business travel.

Let's shape the future together!