Business Analyst with English and German - REF5240V

Company Description

The largest ICT employer in Hungary, Deutsche Telekom IT Solutions (formerly IT-Services Hungary, ITSH) is a subsidiary of the Deutsche Telekom Group. Established in 2006, the company provides a wide portfolio of IT and telecommunications services with more than 5000 employees. ITSH was awarded with the Best in Educational Cooperation prize by HIPA in 2019, acknowledged as one of the most attractive workplaces by PwC Hungary's independent survey in 2021 and rewarded with the title of the Most Ethical Multinational Company in 2019. The company continuously develops its four sites in Budapest, Debrecen, Pécs and Szeged and is looking for skilled IT professionals to join its team.

Job Description

About Us

We run the billing systems for fixed-line, mobile, and mobile service provider networks. Our job is to make sure millions of customers receive correct, clear, and reliable invoices every month.

Right now, we are bringing together different billing systems into one modern platform. That means we are replacing older systems step by step and building new, cloud-based services. If you want to be part of a large-scale modernisation project, this is a great opportunity.

The Role

We are looking for an experienced **Solution Designer with strong Business Analyst skills** to join our Billing Layout team. This team is responsible for how invoices look and work - including e-invoicing and PDF formats.

You will be the link between the business side and the development teams. You will collect requirements, run workshops, and make sure everyone is on the same page.

What You Will Do

• Run workshops with business stakeholders to gather and discuss requirements for invoice layout and design
• Document and coordinate business requirements clearly
• Align with different stakeholders to clarify open questions and priorities
• Translate business needs into language and formats that development teams can work with
• Work closely with Product Owners to make sure requirements are understood and properly planned
• Distribute functional requirements to the right teams

What We Value

• An agile mindset - you are comfortable with iterative ways of working
• You take ownership and don't wait to be told what to do
• You think analytically and enjoy solving complex problems
• You communicate clearly, even when topics are technical
• You work well across teams and functions
• You always keep the end customer in mind

Qualifications

Must have:

• Solid experience in Solution Design and Business Analysis (senior / expert level)
• German and English - at least B2 level in both
• Experience with cross-system process analysis - you can see the big picture across multiple systems
• Strong requirements management skills
• Confidence in working with different departments and external partners
• Experience moderating workshops, including larger groups
• Good understanding of microservices architecture
• Familiarity with AWS-based solutions
• Hands-on experience with Jira (administration, backlog maintenance)

Nice to have:

• Experience in the billing / invoicing domain
• Experience working with Jira in a scaled or multi-team setup

Additional Information

* Please be informed that our remote working possibility is only available within Hungary due to European taxation regulation.