Cash Collection Accountant with German | Finance Managed Services

Job Description & Summary

Finance Managed Services (FMS) in PwC Poland is rapidly expanding as part of the Managed Services Operations. You can play an important role in supporting and transforming the operations of our domestic and international Clients. We continuously enhance our operations by applying best practices, streamlining processes, and integrating cutting-edge technological solutions for our customers. Join us in shaping and transforming operations for our domestic and international clients, as we delve into diverse, complex projects and collaborate closely with expert consulting teams to provide comprehensive finance services, including accounting and reporting, tax as well as financial planning & analysis, across various sectors in the region.

We are looking for:

Cash Collection Accountant with German

Your future role:

• Manage a portfolio of German-speaking client accounts to ensure timely collections of outstanding invoices,
• Contact customers via phone, email, and other channels in German to resolve payment issues and disputes,
• Analyze customer accounts, reconcile payments, and identify root causes of delayed payments,
• Collaborate with internal teams (Sales, Billing, Customer Service, etc.) to resolve account discrepancies,
• Prepare aging reports and collection forecasts; track KPIs and performance metrics,
• Recommend accounts for escalation, legal action, or credit holds when necessary,
• Support month-end close activities and audits related to Accounts Receivable,
• Maintain accurate documentation of collection activities in the system,
• Complying with and work towards achieving quantity and quality indicators - SLAs, KPIs and customer satisfaction metrics,
• Identify and propose potential process improvements and cooperating in lean actions,
• Onboard new peers into the team's processes and procedures (buddy role).

Apply if you have:

• Fluency in English and German (spoken and written),
• Higher Education - University Degree (degree in accounting, finance, economics as an asset),
• Minimum 2 years of experience in Cash Collection role, preferably in a shared service multinational environment,
• Experience in working with ERP system (SAP/Oracle/other),
• Strong interpersonal and communication skills,
• Detail orientated mindset with strong problem-solving attitude,
• Extensive analytical and computer skills (Excel on advanced level).

By joining us you gain:

• Work flexibility - hybrid working model, flexible start of the day, workation, sabbatical leave,
• Development and upskilling - our full support during onboarding and induction process, training sessions (both - technical/ accounting and management/ leadership skills), workshops, certification and conversations with native speaker co/financed by PwC,
• Grow beyond Operations - Working at PwC provides you with extensive experience and well-planned career paths tailored to your ambitions, which is supported by Internal Marketplace (e.g.:Internal recruitment, flexible career paths, reskilling programs, training sessions),
• Medical and wellbeing program - medical care package, mindfulness, psychological support, education through dedicated webinars and workshops, financial and legal counseling,
• Possibility to create your individual benefits package (a.o. lunch pass, insurance packages, concierge, veterinary package for a pet, massages) and access to a cafeteria - vouchers, discounts on IT equipment and car purchase,
• 3 paid hours for volunteering per month,
• Additional paid Birthday Day off,
• And when you start enjoying PwC as much as we do, you may recommend your friend to work with us.

Recruitment process:

• CV verification,
• HC screening phone call,
• Language level verification,
• Interview.

If you are interested in this position, please send us your CV in English.

If you have additional questions, please contact us: [email protected]

Please note that we do not collect resumes in our inbox.

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