Chief Purser (M/F) - Seagoing Position - German Speaker

Company Description

Mystic Ocean is a new ocean cruise company based in Portugal, that offers cruises along iconic destinations such as Mediterranean, Baltic and North Seas. With a focus on delivering a value for money experience to its guests, Mystic Ocean is committed to establish a corporate culture focused on creating enriching career paths that create new opportunities for growth to our crew members.

Job Description

• To ensure the appropriate performance and correct implementation of the finance administration onboard.
• To supervise the administrative crew such as Accountant as well as Documentation Purser.
• To oversee all financial processes onboard and take appropriate actions whenever needed.
• To oversee all ship's clearance related matters and maintain a good relationship with local authorities as well as port agents.
• To ensure all visa requirements for passengers are taken into account before embarkation.
• To ensure that all passenger, company and crew accounts are accurate at all times.
• To process the cruise end in the PMS system and settle all crew, passenger and crew accounts.
• To process all payment data in PMS for passengers in due time (authorization and settlement).
• To update daily revenue report and send it to Head of Departments onboard and final file at the cruise and to the head office.
• To control the revenue onboard and ensure that all postings are correct.
• To ensure that all passenger and crew data is correct at all times in the PMS system.
• To be in charge of all cash funds onboard, make sure the safe is counted and in accordance with the cashbooks in the end of each cruise.
• To report any cash discrepancies onboard directly to the head office once detected and counter checked with the Hotel Cost Controller or Hotel Director.
• To ensure that the cashbook is kept up to date at all times and matches with the safe in the end of each cruise.
• To be familiar with all company's procedures and the company's SMS.
• To ensure a smooth embarkation of passengers and collection of documents such as passports if required as well as registration of credit cards etc.
• To ensure voids are done as per company guidelines and checked on a daily basis.
• To oversee invoice and statement printing for disembarking passengers.
• To calculate commissions and incentives as per company's policies and procedures.
• To work closely with all departments onboard to ensure a smooth operation.

Qualifications

• Minimum of three (3) years' experience in a hotel on land or two (2) years' experience on board a cruise ship in similar position required.
• Must be fluent in written and spoken English as well as German.
• Any additional foreign language is a plus.
• Excellent interpersonal and public communication skills.
• Must have advanced administrative skills (Microsoft Office, especially Excel) Knowledge in MXP / POS is a plus.
• Excellent accounting and organizational skills required.
• Must possess excellent leadership skills and the ability to interact with all levels of people.

Additional Information

Videos To Watch
https://youtu.be/HI1TJThgsJE?si=ZPvDhpoCFPkB1__X
https://youtu.be/avgQa5HQhAo?si=yy5MpDUube1kGBMd