Your day to day:2nd Line Operations of PBX and Messaging in a multi-vendor environment with a focus on administration and maintenance of Cisco Unified Communications Manager including 3rd-party applications.
With these activities you will have a great impact on our business: - Integrate new systems into the VF monitoring systems (incl. documentation).
- Manage and maintain the Cisco Unified Communications Manager (CUCM) incl. third-party systems with the support of our Managed Service Partner
- Manage work orders (Ticket System) from customers or 1st level directed to our managed service partner (incl. SLA monitoring/reporting).
- Support our Managed Service Partner if queries and problems arise that lie within the VF Network
With these skills you are a great candidate: - Several years of experience managing CUCM and related systems
- Experience with network technologies and protocols (e.g., SIP, H 323, TCP/IP, SNMP)
- Experience with Operating Systems: Microsoft Systems, Linux, Cisco IOS, VM Ware ESXi, VM Ware vCenter
- German and English (spoken and written)
Must have technical / professional qualifications: - 1-3 years of experience as UC Engineer
- Cisco HyperFlex/Intersight
- Certifications such as CCNA or CCNP certification are a plus
Sounds like the perfect job? We've got even more to offer: - Hybrid way of working
- Medical and dental services
- Life and hospitalization insurance
- Dedicated employee phone subscription
- Take control of your benefits and choose any of the below options: meal tickets/private pension/vacation vouchers/cultural vouchers within the budget.
- Special discounts for gyms and retailers
- Annual Company Bonus
- Loyalty Programme
- Ongoing Education - we continuously invest in you to ensure you have everything needed to excel on the job and enhance your skills
- You get to work with tried and trusted web-technology
- Getting in on the ground floor of a technology changing company
- We let you write your own story: go for a trip, experience new things, have fun and enjoy your 23 vacation days.
- Special Paternal Program - 4 months of paid paternity leave
Vodafone is committed to attracting, developing and retaining the very best people by offering a motivating and inclusive workplace in which talent is truly recognised and rewarded. We are committed to promoting Inclusion for All with the belief that diversity plays an important role in the success of our business. We actively encourage everyone to consider becoming a part of our journey.