Credit Control & Collections Sr. Specialist (OTC) with German

Credit Control & Collections Sr. Specialist (OTC) with German

Department: Finance

Employment Type: Full Time

Location: EMEA-Poland

Description

Credit and Collections is one of our critical teams at the company and we are looking for a Credit and Collection colleague who will perform internal, as well as external, order to cash activities to provide operational/business support to external and internal customers for the company's products and services.

One of the main responsibilities of this role is to mitigate the given Credit Risk for Align Technology whilst enabling optimum business performance, within Align Technology's Global Policies and within the set parameters of Align's Values.

This position will report to Credit and Collections Manager in Poland. This role is an onsite position in our Wrocław office (Psie Pole).

Key Responsibilities

• Manage the end-to-end collections process for German-speaking customers.
• Secure on-time Customer payments and provide them with requested documents
• Facilitate the identification and resolution of any customer disputes
• Communicante with clients via phone, email, and other channels to resolve outstanding balances.
• Identify held orders and take appropriate actions and follow up
• Manage the credit limit exceeded process in accordance with Global Credit Policy
• Clarify payments and perform account reconciliations when required
• Analyze and follow up Payment Plans
• Support the calculation and analysis of bad debt provisions including data gathering, segmentation, and reporting.
• Liaise with the third-party collection agency
• Assist in preparing monthly and quarterly reports for finance and audit purposes.

Skills, Knowledge & Expertise

• Bachelor's degree ( in Finance is a strong asset )
• 4+ years of directly related experience
• Proven experience in credit control, collections, accounts receivable or accounts payable
• Fluency in German (C1 level) and good command of English (B2+).
• Strong and efficient communication and problem-solving skills
• Motivated to broaden your knowledge and experience in all aspects of Order to Cash
• Customer centric and solution-oriented state of mind
• Continued Improvement mindset, Implementing new procedures and efficiency gains
• Good knowledge of IT tools, especially SAP and Excel
• Bachelor's degree in Finance is a strong asset

Job Benefits

• Private healthcare Luxmed,
• Multisport card,
• Private insurance,
• Meal vouchers,
• Co-financing of company products,
• Employee Support Program.

Zachęcamy do zapoznania się z naszą Procedurą Sygnalistów. Szczegółowe informacje znajdziesz, klikając w poniższy link:

Align Technology (Poland).pdf