Credit Controller - German speaker

Ready for a challenge?

Then Just Eat Takeaway.com might be the place for you. We're a leading global online food delivery platform, and our vision is to empower everyday convenience. Whether it's a Friday-night feast, a post-gym poke bowl, or grabbing some groceries, our tech platform connects tens of millions of customers with hundreds of thousands of restaurant, grocery and convenience partners across the globe.

About this role:

Within GFO O2C, we are establishing a new team to manage collection activities for our global organization. This role is critical in driving the cash flow that supports our projects and investments. As a customer-facing position, strong communication skills will be essential for your success as a Collector, enabling you to build effective relationships and achieve impactful results.

These are some of the key ingredients to the role:

• Find the balance between collecting outstanding debt and being customer-focused. Maximize the collection of outstanding invoices while minimizing customer churn.
• Remind our customers of their payment obligations by sending out dunning letters, emails, and making outbound calls.
• Educate our customers in such a way that it improves their payment behavior without churning the customer.
• Report outstanding invoices to all relevant stakeholders and discuss next steps.
• Support with the month-end close by doing the Balance Sheet Account Reconciliation for the collection activities.
• Prepare and submit customer files to external collection agencies to proceed with legal actions.
• Support the manager on writing off the uncollectible bad debt once all collection efforts have been exhausted.
• Apply continuous improvement to simplify, standardize, and automate O2C processes.
• German and English language skills

What will you bring to the table?

• Experience in collection activities or the willingness to move to a collection role.
• Ability to set priorities to maximize collection efforts.
• Strong communication skills, both verbal and written, in English.
• Good persuasion skills.
• You love the challenge of continuously improving results.
• Good Excel skills and the ability to interpret and apply data to improve results.

At JET, this is on the menu:

Our teams forge connections internally and work with some of the best-known brands on the planet, giving us truly international impact in a dynamic environment.

Fun, fast-paced and supportive, the JET culture is about movement, growth and about celebrating every aspect of our JETers. Thanks to them we stay one step ahead of the competition.

Inclusion, Diversity & Belonging

No matter who you are, what you look like, who you love, or where you are from, you can find your place at Just Eat Takeaway.com. We're committed to creating an inclusive culture, encouraging diversity of people and thinking, in which all employees feel they truly belong and can bring their most colourful selves to work every day.

What else are we delivering?

Want to know more about our JETers, culture or company? Have a look at our career site where you can find people's stories, blogs, podcasts and more JET morsels.

Are you ready to take your seat? Apply now!

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