Customer Care Advisor - German Speakers VOIS

Role Purpose:

We are looking for a Customer Care Representative who will be able to accept ownership for effectively answering our customers' inquiries, keeping customer satisfaction at the core of every decision and behavior.

Responsibilities:

• Respond to customer inquiries promptly and effectively.
• Maintain a high level of customer satisfaction in every interaction.
• Work collaboratively with team members to resolve customer issues.
• Adhere to company policies and procedures.

What We Offer:

• Global exposure in an engaging, motivating, and inclusive workplace.
• Rotational shifts and weekends.
• Various benefits including life insurance, medical, and many other job perks.

Requirements:

• C1 fluent German Speaker.
• Graduate or student.
• Egyptian or Non-Egyptian.
• Good communication skills.
• Eagerness to learn and self-develop.

Vodafone is committed to attracting, developing and retaining the very best people by offering a motivating and inclusive workplace in which talent is truly recognised and rewarded. We are committed to promoting Inclusion for All with the belief that diversity plays an important role in the success of our business. We actively encourage everyone to consider becoming a part of our journey.