Are you passionate about delivering exceptional customer service while building strong relationships with both internal and external partners? Imagine being part of a dynamic Customer Supply Chain Management team that not only drives premium service delivery but also offers opportunities to travel to customer and Infineon sites, enhancing your professional growth. Take your career to the next level and be part of the largest customer facing supply chain management team in Europe.
As a Customer Logistics Management Representative, you will be responsible for the demand fulfillment and logistics management for a specifically assigned customer portfolio, working as an integral part of the demand creation team, within the corporate supply chain organization.
In your new role you will:- Act as first point of contact for all demand fulfilment related activities with Infineon Customers end-to-end
- Provide premium customer experience by orchestrating between customers and internal partners supporting value-add information & services through close communication and collaboration
- Deal with customer order management queries regarding their needs and balancing this against Infineon capabilities through established logistics concepts considering legal requirement
- Analyse customers' market and business (including demand development), anticipating future customer requirements and act in line with the overall Infineon Technologies strategy
- Strive for continuous optimization of customer supply chain concepts
- Ensure on-time delivery to achieve customer satisfaction
- Embrace process and systems changes through supported self-learning
You are a team player with excellent communication skills, capable of building strong relationships with customers and colleagues at all levels. You work with a sense of urgency, attention to detail, and a zero-defect mindset, while demonstrating problem-solving skills and adaptability in a dynamic business environment. Proactive and independent, you take initiative and make decisions confidently to drive results.
You are best equipped for this task if you have:
- 3rd level qualification in a business or related discipline (Supply Chain/Operations emphasis preferred)
- 1 to 3 years of experience in Supply Chain Management and/or Customer Related environment
- Fluency in English and German required
- Experience with ERP systems (SAP preferred) and be highly computer literate particularly with Microsoft Office, CRM, Jira and Tableau
- Excellent communication skills, both written and verbal in the required languages
- Ability to work effectively in a team environment and to work with employees at all levels of the organization
- Ability to work on your own initiative with strong problem solving and decision-making ability
- Expertise in utilizing reporting platforms effectively to gather key data and present reporting outcomes to customers, external stakeholders and on occasion management teams at Infineon
- Ability to adapt quickly, working in a dynamic business environment
- Excellent relationship building skills, especially with our valued customers
- Zero-Defect mindset
Please send us your CV in English.Contact: Rita Varandas, LinkedIn
#WeAreIn for driving decarbonization and digitalization.As a global leader in semiconductor solutions in power systems and IoT, Infineon enables game-changing solutions for green and efficient energy, clean and safe mobility, as well as smart and secure IoT. Together, we drive innovation and customer success, while caring for our people and empowering them to reach ambitious goals. Be a part of making life easier, safer and greener.
Are you in?Our Work Environment- Infineon Technologies Ireland Ltd. is located in the heart of Dublin city in a new spacious office centered on teamwork and collaboration with meeting rooms, outside space and a well-being room. Close to all public transport as well as plenty of bike parking facilities, we put into practice reducing our carbon footprint
- Working as part of a fast-paced team of more than 24 different nationalities, the successful candidate will represent Infineon Technologies directly and on a daily basis to our valued customer portfolio across the globe.
- The focus for our Customer Supply Chain Management team is providing premium customer services to both internal and external partners and requires a high level of teamwork
- Our Customer Supply Chain Management team may also have the opportunity to travel to customer and Infineon sites.
- This is an excellent career opportunity for candidates who would like to progress their career in a dynamic Logistics & Customer Supply Chain Management environment, with opportunities for career progression in our global network
What do our team say about working for Infineon Ireland?"Infineon Ireland really cares about their employees, customers and business. Employees are constantly motivated to grow and everyone has the opportunity to flourish in their work and personal experience, which is a win-win for both. One of the things that I like the most is our team's supportive and co-operative style in both work and social related aspect of the job, which I find to be the perfect work-life balance."
Rewards & Benefits- Hybrid working (40% in-office 60% home office split currently in practice)
- Competitive Salary
- Annual Bonus
- Pension Scheme
- Training & Development
- Educational Support: we have links to universities and training programs around Ireland
- Monthly Commuter Ticket or Annual Allowance
- Medical & Dental Insurance or Annual Allowance
- Company Sick Leave scheme
- Sports & Social Club supporting charity fundraising events and extra-curricular activities
We are on a journey to create the best Infineon for everyone.This means we embrace diversity and inclusion and welcome everyone for who they are. At Infineon, we offer a working environment characterized by trust, openness, respect and tolerance and are committed to give all applicants and employees equal opportunities. We base our recruiting decisions on the applicant's experience and skills.
We look forward to receiving your resume, even if you do not entirely meet all the requirements of the job posting.
Please let your recruiter know if they need to pay special attention to something in order to enable your participation in the interview process.
Click here for more information about Diversity & Inclusion at Infineon.