job
PortugalPortugal

Fujitsu

Erstellungsdatum 29.01.2024

Customer Support with German & English | Remote/Braga/Lisboa - IAF/SM

Job Description

German IT Support - Full-Time Job | Fujitsu Portugal GDC

Fujitsu is the leading Japanese information and communication technology (ICT) company, offering a full range of technology products, solutions and services. Approximately 140,000 Fujitsu people support customers in more than 100 countries. We use our experience and the power of ICT to shape the future of society with our customers.

Fujitsu's Global Delivery Centers (GDCs) are a network of state-of-the-art technology hubs in key locations across the globe. GDCs employ highly-trained, highly-motivated people who deliver a wide variety of services from a 24-hour multilingual service desk to specialist app services or data center management.

We're a dynamic mix of agents and architects, technicians, and problem solvers. We come from diverse backgrounds and speak many different languages. Yet we share a culture that brings us together. Our Fujitsu GDCs are growing and fast and we need ambitious people who will grow with us.

Come and work with us!

To join our team in Portugal, we are now recruiting multilingual team members, fluent in English and German, to support the users who contact our service desk.

We are looking for candidates passionate about technology and innovation,customer oriented, with the ability to multi-task and with great organizational, communication and interpersonal skills.

Join a multicultural, dynamic and enthusiastic team of over 1600 colleagues from all over the world!

Role Purpose

To provide a single point of contact for users, dealing with the management of both routine and non-routine incidents, problems and requests. Provision of 1st line support for incidents.

At Fujitsu, you will enjoy:
  • Competitive salary
  • Remote Working Available
  • Employment with the possibility of a permanent contract
  • Life insurance and private health insurance extensive to children for free and since first day of employment
  • Work life balancewith part-time/full-time schedules available and 25 annual leave days
  • International career in a dynamic and enthusiastic environment
  • Training and internal career progression plan upon hiring
  • Several discounts available with our partners
  • Training and international career progression plan upon hiring
  • Dynamic and enthusiastic work environment with colleagues from more than 60 countries
  • The chance to get involved in our Social Responsibility program and participate in several initiatives with focus on wellbeing, diversity and inclusion, environment and our community (medical services, Yoga lessons, fresh fruit, volunteering afternoons)
  • Great Facilities at Central locations well served by public transportation, bicycle access and services
  • If you are moving to Portugal, we also offer the support of our Welcome Buddy to help you settle in.
  • An IKEA voucher to help you build your own home office
  • ...and much more!

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