Frontline Support Associate - German and English language

Are you a foodie who loves helping others? Do you have a knack for great communication and want to be the hero who ensures that orders get from the kitchen to the customer-on time, every time? If you're excited about making an impact, solving problems, and delivering an exceptional experience-this is the role for you!

Why You Should Join Us:

We're dedicated to delivering exceptional experiences-not just through food deliveries, but in how we support our team and customers. As a Frontline Support Associate, you'll be the face of the company, helping customers, restaurant partners or couriers every step of the way. Each interaction is your chance to make a real impact and ensure everything runs smoothly from order to delivery.

What You'll Be Doing:

• Supporting customers, couriers, or venue partners via live chat and phone.
• Ensuring smooth delivery operations, making sure that each order reaches its destination on time.

Who You Are:

• You have advanced communication skills in both German and English.
• You're a fast learner, able to manage multiple tasks, and comfortable in a fast-paced environment.
• Customer-focused - we're here to create exceptional experiences for our customers, every time they reach out.
• You love being part of a team and enjoy problem-solving with others.
• You can commit to various shift hours, as our service is open 7 days a week.
• No prior experience? No problem! We're looking for students or anyone with a hunger to learn and grow.

What We Offer You:

• Remote work: Enjoy working from the comfort of your own home.
• Flexible contract options: Choose a full-time or part-time (4 or 6 hours/day) contract model.
• Indefinite-term contract
• Comprehensive benefits package: Private health insurance, employee discounts, paid training, birthday day off, and more!
• Work in a large, international team!

Ready to Join Us?

If you're looking for a role where every day brings something new and you can make a difference in customers' lives, apply now and be part of an exciting, fast-growing company!