Mercier Consultancy is seeking a German Speaking Content Moderator for our Social Media Department! In this pivotal role, you will be responsible for maintaining the integrity and quality of our clients' online communities across various social media platforms. Your fluency in German will ensure that you can engage effectively with our audience, manage submissions, and foster a positive community atmosphere.
As a Content Moderator, you will review user-generated content, engage with users, and ensure that all interactions align with community guidelines and brand reputation. Your critical thinking skills and attention to detail will help prevent the dissemination of inappropriate content while promoting constructive discussion and engagement among users. Join our team to help shape an inviting and vibrant online presence for our clients!
Responsibilities - Monitor and moderate user-generated content across social media platforms in German
- Review submissions to ensure compliance with community guidelines and brand standards
- Engage with users through comments and messages, addressing inquiries promptly
- Report any inappropriate content and assist in resolving community issues
- Collaborate with the social media team to enhance brand messaging and user engagement
- Analyze community feedback to inform moderation policies and content strategies
- Stay informed about social media trends and best practices in content moderation
Requirements - Fluency in German and English, both written and verbal
- Familiarity with social media platforms and content moderation practices
- Strong communication and problem-solving skills
- Detail-oriented with the ability to work under pressure
- Able to manage multiple tasks and prioritize effectively
- Experience in content moderation, community management, or customer service is a plus
- Passion for social media and maintaining a positive online community
BenefitsCompetitive Monthly Salary
Monthly Performance Bonus
Fully Paid Relocation Package ( Flight, Transfer and Hotel )
Health Insurance
Private Health Insurance
2 Extra Salaries Per Year
Support In Finding Accommodation After Hotel
And More...