German speaking Customer Support Agent SIXT Ride (m/f/d) - 100% Home Office

Descripción de la empresa

Descripción del empleo

Ready to drive your career forward with a global leader in premium mobility? Do you want to have experience in the automotive sector and speak fluent German and English? Are you proactive, solution-oriented, and looking for a new challenge you can take on from the comfort of your home? At SIXT, we're expanding our team and looking for enthusiastic German-speaking Customer Support Agent SIXT Ride to support our customers across Germany - all while working remotely from anywhere in Spain.

An open ear for our customers - nothing is more important to us. We're always here whenever there are questions, requests, or problems. Whether by phone, email, chat, or social media, in German or English - we're not satisfied until our customers are. Do you already have experience as a call center agent, customer service representative, or support staff? Great - then jump right in!

YOUR ROLE AT SIXT

• Together with the support team, you are the interface between customers and chauffeurs.
• You ensure we meet our high-quality standards and that every customer is safely transported from point A to B.
• You monitor driver punctuality worldwide using our custom-developed tools and organize alternatives if necessary.
• You ensure that each booked transfer is assigned to the appropriate driver.
• You make sure that drivers and customers find each other - whether at a major airport, hotel, trade fair, company, or private residence - even when things get chaotic.
• You take care of every customer - celebrity or not.

WHAT WE OFFER

• Work-Life Balance. This fully remote position gives you the flexibility to work 100% from home, allowing you to better balance your professional and personal life
• Employee Benefits. Take advantage of a wide range of discounts on SIXT rent, share, ride, and SIXT+, as well as exclusive deals on travel, tech, and lifestyle products.
• Team Building Activities and International Events. Be part of engaging team-building activities and participate in exciting global corporate events that connect colleagues from all over the world.
• Professional Growth. Work alongside a highly motivated and skilled team, with plenty of opportunities to learn, grow, and advance your career in a dynamic international environment.

YOUR SKILLS MATTER

• You are fluent in both German and English, with excellent communication skills.
• You are passionate about customer service and enjoy providing support and solutions to clients.
• You bring at least 1 year of experience in a similar customer-facing or service-oriented role.
• You are familiar with MS Office tools and comfortable working with digital systems.
• You thrive in a remote work environment and are available to work in rotating shifts from Monday to Sunday.
• You are proactive, solution-oriented, and always focused on delivering the best possible customer experience.

Apply now and become part of an international, forward-thinking team that's redefining premium mobility every day. We're excited to meet you!

Requisitos

Información adicional

More information

Why SIXT?

Working at SIXT not only means shaping the future of mobility, but also brings with it a number of personal benefits. We offer you a fantastic international working environment and numerous training courses for individual development and skills expansion. In addition, you'll naturally receive employee benefits for SIXT rent, share, ride, and SIXT+, discounts from partners for travel, technology, clothing, etc., as well as free cybersport courses.

Your colleagues are pretty cool, which is important when you spend so much time together. And because we trust your instinct for talent, you'll get a bonus if you recommend friends as new employees. And if something bothers you, you'll always have someone you can confide in thanks to regular feedback sessions, employee surveys, or our Fürstenberg Institute psychological hotline.

Otherwise, we live by the motto "work hard, play hard" - our parties are legendary! We also encourage and promote DiverSIXTy, a corporate culture of acceptance, appreciation, and respect, where everyone can develop their personality and ideas.

Quiénes somos:
Somos uno de los principales proveedores de servicios de movilidad del mundo, con ventas cercanas a los 3.07 millones de euros y 9.000 empleados en todo el mundo. Nuestra plataforma de movilidad ONE aúna productos de SIXT rent (alquiler de vehículos), SIXT share (préstamo de vehículos), SIXT ride (servicios de taxi y chófer), SIXT+ (abono de vehículos), y ofrece a nuestros clientes acceso a una flota de 222.000 vehículos, a los servicios de 2.500 asociados y a 5 millones de conductores en todo el mundo. Junto con nuestros franquiciados, tenemos actividad en más de 110 países con en torno a 2.098 sucursales de alquiler. En SIXT, nuestra prioridad es ofrecerle al cliente una experiencia de primera categoría y un servicio extraordinario. Nos basamos en el emprendimiento auténtico y la estabilidad a largo plazo y ajustamos la estrategia de nuestra empresa anticipándonos a los acontecimientos. ¿Quieres revolucionar el mundo de la movilidad y ponerte en marcha con nosotros? ¡Presenta tu candidatura ahora!

Videos To Watch
https://www.youtube.com/watch?v=xh9Ouftnuys