German-speaking IT Support Analyst (Entry level) (a)

(24-40 hours/week)

Budapest

What you're going to do

Do you enjoy using your language skills in an international environment? Are you curious about IT and interested in starting or developing your career in the field of cybersecurity? If yes, this opportunity might be the perfect fit for you.
We are currently building a Security Operations Support Team in our Budapest office (in-person attendance required). In our Solutions Unit, we support clients who rely on us to keep their systems secure and running smoothly. In this role, after completing our onboarding program, and you will be responsible for:

• Monitoring and processing security alerts in iBOX and Elastic SIEM according to SLAs
• Reviewing, validating, and classifying alerts based on predefined use cases
• Ensuring that rule outputs are accurate and accessible for end customers
• Creating and maintaining high-quality tickets with clear documentation
• Escalating incidents to Level 2 with well-structured use cases
• Following established playbooks, escalation processes, and data protection guidelines

We offer:

• Training and mentoring - no advanced cybersecurity experience required (but it is an advantage)
• Opportunity to further develop your technical skills
• International environment with daily use of German and English
• Supportive team and knowledge-sharing culture
• Competitive salary and shift allowances

What we're looking for

• Entry-level experience in IT support, service desk, or relevant studies/training (preferably with a focus on Cybersecurity)
• Basic understanding of IT fundamentals (e.g. TCP/IP, DNS, VPN, logs, antivirus concepts)
• Strong interest in cybersecurity and willingness to learn
• Willingness to work in a 24/7 shift-based schedule in the office, minimum of 24 hours/week

Language skills:

• German: good working proficiency (B1/B2) - this is essential
• English: solid working proficiency (B2/C1)

Personal skills:

• Proactive, reliable, and detail-oriented mindset
• Ability to stay calm and focused under pressure

Do not hesitate to apply even if you don't fill all our requirements - we are happy to get in touch with you!

Sharp minds, good vibes

We are the sharp-minded IT experts who tackle the trickiest software and security challenges. With more than 700 employees in our locations in Zurich (HQ), Bern, Lausanne, Budapest, Lisbon, Singapore, and Ho Chi Minh City, we make the digital business of our clients work.

As a great team, we empower each other to share, grow and succeed. The unique Adnovum spirit across locations stands for helping each other at any time, having an open door and contributing to an appreciating and trustful atmosphere. We always enjoy having a laugh, a coffee or a drink together!

Apart from our unique "one Adnovum" spirit, we offer a solution-oriented engineering culture with flat hierarchies, which gives you the opportunity to contribute with your opinions and ideas. We embrace flexible working, like the possibility to work part-time and a hybrid work model. Your continuous education and development are key to us. Therefore, we actively encourage and support individual training opportunities.

We firmly believe that diversity drives innovation and creates a vibrant and engaging workplace. We therefore encourage applications from people of all genders, all backgrounds, and all life journeys - a sentiment we express with an (a) for "all" in our job postings. At Adnovum, everyone is welcome.

For data privacy reasons, we only accept applications submitted via our online portal. Applications received by e-mail cannot be processed. Thank you for your understanding.

Judit Kaszab
Senior Talent Acquisition Manager
[email protected]