German Speaking LLP Logistics Coordinator - Order Management

German Speaking Logistics Order Coordinator

Join our team and make a difference in the logistics industry!

We are looking for a dynamic and experienced German speaking order coordinator to join our team. In this role, you will be responsible for overseeing and optimizing the logistics operations for our clients, ensuring efficient supply chain management and delivery solutions.

Key Responsibilities:

• Handle exceptions and resolve stock and system issues following the latest work instructions.

• Monitor systems for tracking and reporting , ensuring smooth operations.

• Collaborate with warehouses and stakeholders to support daily operations.

• Investigate and resolve issues with shipments, providing effective solutions.

• Propose process improvements to enhance efficiency.

• Generate and manage weekly/monthly reports for regional stakeholders.

• Address escalated issues with root cause analysis and action plans.

• Create and manage customer orders and labels in the DHL system.

• Communicate with customer teams regarding stock availability and updates.

Requirements:

• Availability for shifts from 09:00 to 17:30.

• Fluent in English and German.

• 1 to 1.5 years of experience in customer service/ international logistics.

• Proficient in MS Office programs

• Strong teamwork and customer focus.

• Excellent communication skills.

What do we offer?

• Cafeteria HUF 500.000/year
• Opportunity to be part of a great team.
• Your work could have impact to DHL Supply Chain worldwide.
• Medicover insurance
• Stability, career growth and a whole range of certified trainings
• Dog friendly office
• Friendly team and pleasant working environment
• Extra benefits (discounted fee to Gilda Max network, All You Can Move offer, fruit days)
• The opportunity to learn something new, but also to come up with new ideas.

Workplace: Budapest, on site, hybrid