ABOUT LITITLITIT, a joint venture between NTT DATA and Reiz Tech, is a company with deep-rooted industry know-how, dedicated to innovation within the IT sector. Its primary focus is delivering high-quality solutions in the DACH region. With a commitment to excellence, LITIT combines the best of German precision, Japanese work ethics, and Lithuanian talent to provide unparalleled IT service and support to its clients.
ABOUT THE CLIENTOur client is a globally renowned automotive luxury brand, recognized for its innovation, engineering excellence, and high standards. With a rich heritage and a commitment to cutting-edge technology, they consistently set industry benchmarks and cater to a discerning clientele.
ABOUT THE ROLEWe are seeking an experienced ServiceNow Product Owner to join our team. In this role, you will be responsible for managing and prioritizing the product backlog, establishing a strategy for the ServiceNow Center of Excellence, and translating customer needs into actionable tasks. Your expertise in ServiceNow ITSM and ITOM will be essential in guiding the Center of Excellence and effectively communicating between the product and development teams.
PROJECT START DATE: beginning of October 2024. Position is limited to EU countries located applicants only with minimum of 5 years of experience.RESPONSIBILITIES- Organize and prioritize the product backlog within the ServiceNow Center of Excellence.
- Establish a ServiceNow Center of Excellence strategy and convert it into actionable tasks.
- Understand customer needs and guide the Center of Excellence effectively.
- Act as a communication bridge between the ServiceNow product team and development team.
- Define requirements in liaison with customer IT and translate them into development-ready features together with the development team.
- Monitor and report on the progress of product development and adjust plans as necessary to ensure alignment with business goals.
- Proficiency in German (B2 or higher) and English (C1 or higher).
- Several years of experience with ServiceNow.
- Extensive experience with ServiceNow ITSM and ITOM.
- ServiceNow certifications are beneficial.
- Strong organizational and communication skills.
WHAT WE OFFER- Learning opportunities with compensated certificates, learning lunches, and language lessons.
- Chance to switch projects after one year.
- Team-building and victory celebration compensation every quarter.
- Office in Vilnius, Lithuania that offers themed lunches and a pet-friendly environment.
- Remote work opportunities.
- Flexible time off depending on a project.
- Mental health support including psychologist consultations and seasonal activities with colleagues (from walking challenges to wakeboarding).
- Health insurance for Lithuanian residents.
- Referral bonuses.
- Loyalty days.
- Recognition of important occasions of your life.
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